<p>SUMMARY: Process daily audit of the hotel's financial data. Handle the requests and transactions of the hotel guests, and</p> <p>coordinate with the other departments as necessary.</p> <p>RESPONSIBILITIES:</p> <p>Verify each Front Desk shift's transactions.</p> <p>Process credit card transactions.</p> <p>Post tax charges to all guest folios</p> <p>Finalize transactions completed during the day.</p> <p>Create and/or print required reports.</p> <p>File or transmit reports as directed.</p> <p>Prepare folios for departing guests.</p> <p>Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.</p> <p>Take, modify and cancel guest reservations.</p> <p>Verify, balance and review hotel suite availability.</p> <p>Check in/out guests. Perform "express checkout" duties. Verify departure dates and offer to make future</p> <p>reservations.</p> <p>Post telephone charges, valet charges, and other miscellaneous charges to guest accounts.</p> <p>Administer guest payment policies.</p> <p>Responsible for shift cash transactions.</p> <p>Responsible for maintaining hotel key security system.</p> <p>Administer guest safe deposit boxes.</p> <p>Responsible for knowing hotel emergency procedures.</p> <p>Coordinate with other departments to fulfill guest special requests.</p> <p>Communicate facilities and services to guests at check-in.</p> <p>Answer guest questions regarding local area facilities.</p> <p>Notify Housekeeping and Maintenance of any reported problems with suites and/or grounds.</p> <p>Carry out any reasonable request by management that is capable of being performed.</p> <p>Role Responsibilities:</p> <p>As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:</p> <p>Processing credit card transactions and other (restaurant, events, lounge) for the day</p> <p>Handling phone system, transferring calls, reservations, etcc</p> <p>Verify, balance and review hotel room availability</p> <p>Perform Check-in and Check-out procedures</p> <p>Administer guest payment policies and look for errors from the day shifts</p> <p>Prepare folios for the morning departing guests</p> <p>Maintain overall lobby appearance and assist with AM breakfast set up if needed</p> <p>Be versed in all hotel emergency procedures</p> <p>Here are some reasons our associates like working for us:</p> <p>Benefits</p> <p>We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.</p> <p>Why Concord?</p> <p>Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.</p> <p>You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now!</p> <p>If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</p> <p>Range $18.00 - $20.00</p>