<p>Responsibilities</p> <p>Position Responsibilities:</p> <ul> <li>Assist the Customer Service Manager in coordinating staff and processes involved in customer service or restaurant order proposals as a Customer Service Supervisor </li><li>Professionally interface with customers via email and telephone, addressing their inquiries and concerns </li><li>Ensure staff engages customers with care and urgency, promoting overall customer satisfaction </li><li>Other duties as assigned </li></ul> <p>Qualifications</p> <p>Required Education and Experience:</p> <ul> <li>Bachelor's Degree with 4 plus years of related experience and 0 to 1 plus years of supervisory experience or High School Diploma/General Education Degree (GED) with 7 plus years of specific experience and 2 plus years of supervisory experience </li></ul> <p>Essential Information for Our Employees</p> <p>At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.</p>