<p>GENERAL SUMMARY:</p> <p>Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, provides medical operations support to appropriate clinical department(s) utilizing knowledge of medical terminology and procedures in a hospital, clinic or laboratory environment and conducts special projects as defined and assigned by department(s).</p> <p>EDUCATION/EXPERIENCE REQUIRED:</p> <ul> <li>Requires a high school diploma or G.E.D. equivalent. </li><li>One (1) year of experience within a medical office setting preferred. </li><li>Literacy and experience working with Microsoft Software Programs required. </li><li>Previous experience scheduling appointments/maintaining calendars preferred. </li><li>Interpersonal skills necessary in order to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact. </li><li>Ability to distribute departmental mail and other materials. </li><li>Familiarity with medical terminology. </li></ul> <p>Additional Information</p> <ul> <li>Organization: Henry Ford Medical Group </li><li>Department: IM North Section 1 </li><li>Shift: Day Job </li><li>Union Code: Not Applicable </li></ul>