<p>Purpose:</p> <p>To support residents in Public Housing in achieving their education, job training, employment and financial stability goals. Provide high-touch, individualized case management to participants over the course of the initiative.</p> <p>Essential Tasks of the Position:</p> <p>Provide employment readiness training, job skills training referrals, job search and placement assistance, and employment retention strategies to clients, assisting PHA residents with employment services:</p> <ul> <li>Conduct intake and administer career and vocation assessments; </li><li>Develop and monitor progress on Individual Service and Training Plans (ISTP); </li><li>Research, adapt and develop comprehensive career exploration and employment readiness curricula to include resume/cover letter preparation, interviewing and other soft skills, job search strategies; </li><li>Teach career exploration and employment readiness classes to youth and adults; </li><li>Liaise with teachers and other agencies to ensure participants receive ESL, GED, literacy, and other pre-employment instruction; </li><li>Refer clients to appropriate PHA and/or partner provided education or training program - remain actively involved to ensure partner is providing high-quality training; </li><li>Assist clients in obtaining internships, job shadowing and mentoring opportunities; </li><li>Follow-up with clients to ensure success, employment retention, and address needs for further development/coaching and/or support services; </li><li>Refer clients to appropriate PHA and/or partner work-enabling supportive services (child care, behavioral health services, etc.) - remain actively involved to ensure partner is providing high-quality services; </li><li>Document all client progress in the case management databases; </li><li>Maintain confidentiality of client information, processes and data; </li><li>Meet regularly with Resident Services Department (RSD) and other PHA staff for program development and event planning (i.e. annual Community Job Fair) and to monitor and evaluate program success; </li><li>Communicate regularly with community partners, service providers, employers and PHA directors; </li><li>Attend trainings related to professional and/or program development, as required; </li><li>Represent the Resident Services Department on various boards, committees, councils as assigned. </li></ul> <p>Position Requirements and Qualifications:</p> <p>Education Level</p> <ul> <li>Two-year college degree from accredited college/university with emphasis on job training, career coaching, job development, community organizing or related fields, preferred </li></ul> <p>Experience in Related Field</p> <ul> <li>At least two years' experience in job training, career coaching, job development, community organizing, conflict resolution and mediation </li><li>Familiarity with case management database systems </li><li>Proven experience in administering formal and informal career and vocational assessments </li></ul> <p>Knowledge, skills, abilities, licenses and certifications</p> <ul> <li>Bi-lingual skills preferred - fluency in Spanish to include speaking, reading and writing </li><li>An understanding of low income and/or public housing issues, required </li><li>Solid knowledge of skill sets related to work training programs and the workplace </li><li>Strong written and oral communication skills </li><li>Working knowledge of adult education and job training resources available within the community </li><li>Working knowledge of Microsoft Word, Excel, Outlook, and database programs </li><li>Ability to work independently and with a team and be flexible in accepting change </li><li>Ability to establish and maintain effective working relationships with associates </li><li>Knowledge of preparation of both narrative and numerical reports </li><li>Skill in organizing and managing diverse responsibilities simultaneously </li><li>Ability to relate to and interact with mixed populations of residents in low and moderate income housing settings </li><li>Ability to receive and apply enlightened techniques and skilled practices in addressing the needs of the above populations </li><li>Valid driver's license (Class O) unrestricted except for corrective lenses, required </li><li>Ability to maintain confidentiality in all assignments </li></ul>