<p>Chick-fil-A - Dining Host/Hostess Needed</p> <p>Are you passionate about providing exceptional customer service in a positive and people-focused environment? Do you thrive in a fast-paced setting where teamwork and leadership development are valued?</p> <p>Join Chick-fil-A, Downingtown, Pennsylvania a brand known for investing in its team members and communities!</p> <p>At Chick-fil-A, the Dining Host/Hostess Team Member is the first person to greet our guest! This role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. As a Dining Host/Hostess, you will play a crucial role in ensuring customer satisfaction and delivering a delightful dining experience. The ideal candidate must be able to execute Chick-fil-A hospitality with our guests in a caring way. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. This position is a mid-day to evening shift.</p> <p>Position Type:</p> <ul> <li>Full-time and Part-time </li></ul> <p>Our Benefits Include:</p> <ul> <li>Paid training </li><li>Employee discounts </li><li>Flexible scheduling (and closed on Sundays) </li><li>Competitive pay </li><li>Scholarship opportunities </li><li>A fun work environment where you can positively influence others </li><li>Learning first-hand from an experienced Operator and Restaurant Leaders </li><li>Intentional growth and development to help you reach your professional goals </li></ul> <p>Dining Host/Hostess Responsibilities:</p> <ul> <li>Cheerfully greets guest and ensures a pleasant dining experience </li><li>Provide exceptional customer service in a positive and people-focused environment </li><li>Be the primary point of contact for our dine-in guest, showcasing dedication and understanding </li><li>Thrive in a fast-paced setting </li><li>Serve guest by providing comprehensive service and product information </li><li>Resolve service and product issues promptly </li><li>Ensure guest satisfaction and a pleasant restaurant experience </li><li>Utilize organizational and communication skills to build trust and rapport with guest </li><li>Takes initiative to maintain cleanliness of tables, chairs, dining and restroom areas </li><li>Team-oriented, adaptable, dependable, with a strong work ethic </li><li>Provide solutions to customer complaints in line with company policies </li><li>Ability to work on your feet for the duration of your shift </li><li>Adhere to Chick-fil-A rules and dress code at all times </li><li>Other duties as assigned </li></ul> <p>Qualification and Job Requirements:</p> <ul> <li>Cheerful and positive attitude </li><li>Commitment and reliable </li><li>Multitasking abilities </li><li>Enjoys serving and helping others </li><li>Customer service oriented </li><li>Strong interpersonal skills </li><li>Dependable </li><li>Strong customer service skills </li><li>Conflict resolution expertise </li><li>Active listening skills </li><li>Quick response to requests </li><li>Restaurant and customer service knowledge </li><li>Problem-solving capabilities </li><li>Quality-focused </li><li>Effective communication skills </li></ul> <p>Location: 845 E. Lancaster Avenue, Downingtown, Pa. 19335</p> <p>If you are a talented and motivated individual looking to enhance your hospitality and business service skills while employed in a rewarding and enthusiastic work environment, apply now to be a part of the Chick-fil-A Downingtown team!</p> <p>Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>