<p>General Summary</p> <p>Who We Are</p> <p>With three campuses along Colorado's Front Range, Front Range Community College is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.</p> <p>Each year approximately 5,000 FRCC students transfer to four-year universities. FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek.</p> <p>One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.</p> <p>The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.</p> <p>FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence.</p> <p>Who You Are</p> <p>As a Student Case Manager, you will predominantly work with complex student situations that have impacted the student's ability to successfully function in the FRCC community due to hardships or non-academic obstacles. or when the student has been disruptive to the community and requires support and coaching to avoid violating the Student Code of Conduct.</p> <p>In the position, you will report directly to the Assistant Director of Student Support. The position of Student Case Manager helps facilitate a student's access to, and appropriate utilization of, college and/or community services, including legal, and mental health, and combating food/ housing insecurity. You will establish and maintain very close working relationships with community housing services, community and campus food banks, Disability Support Services, Registrar, Financial Aid, Campus Safety and Preparedness, Advising, Veteran Support Services, and others.</p> <p>While the case manager may develop strong supportive relationships with students and staff, they do not engage in individual therapeutic relationships.</p> <p>SELECTION PROCESS: Position will remain open until filled.</p> <p>Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.</p> <p>The selection process for the part-time Student Case Manager will be conducted through a competitive, merit-based evaluation of all qualified applicants. Consideration will be based on the completed application packaged submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the position. Part-time hours and schedule are somewhat variable per semester and cannot exceed 28 hours per week.</p> <p>SALARY:$24.87 hourly</p> <p>BENEFITS:Variable hour employees will have their hours measured on an annual basis to determine eligibility to enroll in medical health insurance only for the following benefit period. (See: Instructor & Variable Hour Employee Benefit Information).</p> <p>Primary Duties</p> <p>Student Support</p> <ul> <li>Counsel, consult, and advise students on an individual basis as necessary, and refer when appropriate to proper resource agencies on and off campus. </li><li>Support a caseload of students between the three FRCC Campuses over the academic year. </li><li>Coordinate and track referrals, to ensure continuity of care, to internal departments such as Disability Support Services, Mental Health Counseling Services, Academic Advising, Campus Food Bank, Student Life, Financial Aid, etc. </li><li>Work with the Student Support and Conduct staff to understanding the scope of the Student Code of Conduct and develop coaching techniques to help students. </li><li>Coordinate student transitions from external, community providers (e.g. psychiatric/psychological treatment services or alcohol and drug treatment services, etc.). </li><li>Assist the Director of Student Support and Conduct to communicate with staff, parents, families, or designated emergency contacts regarding significant mental health emergencies including hospitalizations, suicide attempts, or other behaviors, and help facilitate a successful return to campus when issues are appropriately resolved. </li><li>Seek immediate assistance from the Senior Director/Director/Assistant Director of Student Support and Conduct, and Campus Safety and Preparedness in situations where there is a concern for the student's safety or the safety of others. </li><li>Assist the Assistant Director of Student Support in the execution of Student Retention initiatives as needed. </li><li>Assist in the case assignment allocation and coverage with the Assistant Director of Student Support. </li></ul> <p>Collaboration and Partnerships</p> <ul> <li>Support student academic success through collaborative relationships with Academic Advising, Academic Support Services, Faculty, and other departments. This could include assisting with student planning for catching up with missed academic work, adjusting an academic course load, facilitating a withdrawal when necessary, and helping a student plan for a successful return to the academic environment. </li><li>Provide training, educational, and consultative initiatives for campus constituents regarding case management services and procedures. </li></ul> <p>Consult regularly with the various departments on campus regarding services, access, students of concern, Student Conduct, Title IX Programs, and Student Support.</p> <p>Administrative</p> <ul> <li>Maintain accurate case management records. </li><li>Participate in departmental processes and projects </li><li>Fulfill other duties as assigned. </li></ul> <p>Professional Development</p> <ul> <li>Participate in college, divisional, and departmental training and development activities. </li><li>Stay current in higher education, student leadership, diversity, social justice, etc. (through readings, webinars, trainings, workshops, conferences, etc.). </li></ul> <p>Qualifications</p> <p>Required Education/Training & Work Experience:</p> <ul> <li>An associates degree with two (2) years of related experience. </li></ul> <p>OR</p> <ul> <li>A Bachelor's degree in Social Work, Family Studies, Human Development, Psychology, or a related field. </li></ul> <p>AND</p> <ul> <li>Demonstrated experience working with diverse and/or at-risk populations. </li><li>Excellent interpersonal skills including both oral and written communication. </li><li>Ability to communicate effectively, verbally, and in writing. </li><li>Ability to proactively establish and maintain effective working relationships with students/clients and community organizations. </li><li>Knowledge/ability to operate standard office equipment, Microsoft Office applications, and student tracking systems. </li></ul> <p>Welcoming. Respectful. Inclusive. Together, we are FRCC.</p> <p>For information on Front Range Community College's Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view FRCC's Annual Security Report.</p>