<p>Minimum Qualifications</p> <p>High school diploma or GED. At least 18 years of age. Must be able to work rotating shifts including weekends and holidays and be available to work 24/7 during emergency activations. Must obtain a 911 Public Safety Telecommunication Certification within the one year probationary period and maintain it throughout the employee s career. * Preferences: Associates or Bachelor's degree in Applied Science in Emergency Communications or related degree, Computer Aided Dispatch experience, and a 911 Public Safety Telecommunication Certification are preferred.</p> <p>Tests Required</p> <p>PLEASE READ THIS JOB POSTING FOR IMPORTANT TEST INFORMATION FOR FIRE RESCUE DISPATCHER.</p> <p>APPLICATION PROCESS</p> <p>Applicants must apply online at www.miamidade.gov from Monday, December 15, 2025 through Monday, January 12, 2026. Your application must be completed and submitted by 11:59 p.m. on the closing date of this job posting. You will receive an automatic email once you have submitted your application successfully. If you do not receive the auto-generated email, your application has not been submitted, and you must log into e-Jobs again, and click on the submit button prior to the closing date.</p> <p>COMPUTER SKILLS TEST</p> <p>Applicants must take and pass a typing test with a score of 25 net words per minute, and then immediately take and pass a computer-based skills test which will assess the ability to follow verbal and written instructions, decision making, multi-tasking audio data entry, 911 call summarization, character comparison, and reading comprehension. The test will take approximately one hour. Photo identification, such as a driver's license, is required and must be presented to take the computer skills test.</p> <p>After the job posting closes, applications will be screened for eligibility, and only those who meet the minimum qualifications will be notified via the email address provided in your online employment application. Applicants who meet the minimum eligibility criteria will be sent an email with their exam date, exam location and scheduled reporting time.</p> <p>It is important to please check your email regularly, including your Junk and Spam inboxes, regarding your test schedule information.</p> <p>You may use the following links to practice some of the skills you will need for the computer test. Just copy and paste the URL into your internet browser to access these resources.</p> <p>Note: The links are just a resource for you to practice and are not identical to the actual test.</p> <p>https://thepracticetest.com/data-entry/criticall-911-dispatch-test/</p> <p>http://opac.com/opac-demo-for-home.html</p> <p>https:///criticall911.com/dispatcher-testing/applicants/</p> <p>ADDITIONAL REQUIREMENTS</p> <p>Applicants will be subject to an extensive background check. Those applicants who successfully complete the background investigation will be administered a psychological evaluation to determine suitability and compatibility to perform the basic job functions. As a condition of continued employment, the ability to handle stressful emergency communications will be assessed during the training and probationary period.</p> <p>Recruitment Notes</p> <p>If you are claiming Veterans' Preference you must provide the required information in the Veterans' Preference section of the online application, and prove eligibility by submitting all required documentation to the Human Resources Department, Human Resources Manager, on or before, Monday, January 12, 2026 at 11:59 p.m. (EST). Veterans' Preference will NOT be awarded unless the required documentation is submitted. Documents arriving after the deadline will not be accepted. Due to a recent change in the Florida Administrative Code, the timeframe for submitting eligible documents to the Human Resources Department (HR) has changed from three days. All documents (photocopies) must be received in Human Resources within five (5) business days, following the date the request is received by the applicant (the person seeking the Veterans' preference benefit) from one of our HR Specialists requesting proof of eligible documents. If the fifth day is a legal holiday, HR will accept the documentation on the following day. Documentation received after the deadline will not be accepted. Please email your documentation to Vets@miamidade.gov.</p> <p>Documents may be submitted as follows:</p> <ul> <li>E-Mail to vets@miamidade.gov. </li><li>Mail or Hand-Deliver to Miami-Dade County, Human Resources Department 111 N.W. 1st Street, </li></ul> <p>Suite 2110, Miami, FL 33128-1906.</p> <p>Attention: Human Resources Manager</p> <ul> <li>Fax to (305) 679-7545. Attention: Human Resources Manager </li></ul>