<p>Class Concept</p> <p>Are you looking for an opportunity to support day-to-day operations of a beautiful, thriving community in central Ohio? Then we want to hear from you!</p> <p>The City of Dublin is seeking qualified candidates for a full-time Administrative Support II role within the Division of Public Service. The hours for this role will be Monday - Friday, 8am - 5pm.</p> <p>The primary focus of this role will include front desk coverage, special events planning, seasonal staff support, administration of employee uniform rentals, LMC meeting minutes, Dublin cemetery plot sales, GoDublin requests tracking, and assisting other Administrative Support staff with their duties as needed.</p> <p>Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.</p> <p>Examples of Duties</p> <p>Essential Functions:</p> <ul> <li>Performs skilled and specialized administrative duties for assigned unit including calendar management, data entry, reports and memos, budget tracking, accounting and billing records management, financial transactions, travel and training coordination, editing correspondence, ordering office supplies, and special events planning. </li><li>Organizes and attends meetings, creates related agendas and meeting minutes. </li><li>Prepares travel estimates and reports, arranges travel and/or training reservations, and creates purchase requisitions for travel and/or training expenses. </li><li>Responsible for records management and retention including scanning and records destruction in accordance with established retention guidelines. </li><li>Greets visitors and routes them to appropriate individuals. </li><li>Screens and prioritizes incoming calls. </li><li>Researches and responds to internal and external customer inquiries and takes appropriate action. </li><li>Serves as a resource regarding defined set of policies and procedures. </li><li>Drafts and disseminates various documents including communications, presentations, handouts, conference and seminar materials, reports, brochures, and displays. </li><li>Provides functional training to assigned seasonal or temporary staff as needed. </li><li>Takes active role in managing all or part of projects. </li><li>Oversees volunteers on work projects or events as needed. </li><li>Coordinates employee uniform rentals. </li><li>Monitors status of GoDublin requests. </li><li>Assists members of the public with Dublin cemetery plot sales. </li><li>May be exposed to confidential and sensitive information acquired incidental to, or as part of job responsibilities. </li></ul> <p>Supervisory Responsibilities: None</p> <p>Typical Qualifications</p> <p>Minimum Qualifications:</p> <ul> <li>High School diploma or GED and 3-5 years' work experience performing intermediate level clerical and administrative support responsibilities. </li><li>Intermediate coursework in application of Microsoft Office Suite, computer operations. </li><li>Demonstrable skill in application of proprietary Software used by the assigned department, or strong technological background to efficiently learn proprietary software. </li></ul> <p>Physical Requirements:</p> <ul> <li>Ability to operate standard office equipment in performing essential functions of work. </li><li>Ability to type in a sustained and continuous manner. </li></ul> <p>Other Qualifications:</p> <ul> <li>Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification. </li><li>Compliance with training directives established by supervisory/managerial personnel. </li><li>Adherence to all applicable Federal and State safety laws, rules, and regulations and City safety policies/procedures. </li><li>Incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service. </li></ul> <p>Core Competencies</p> <p>Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.</p> <p>Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.</p> <p>Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.</p> <p>Priority Setting: Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.</p> <p>Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.</p> <p>Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.</p> <p>Interpersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.</p> <p>Boss Relationships: Responds and relates well to bosses; would work harder for a good boss; is open to learning from bosses who are good coaches and who provide latitude; likes to learn from those who have been there before; easy to challenge and develop; is comfortably coachable.</p> <p>Comfort Around Higher Management: Can deal with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.</p> <p>Organizational Agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.</p> <p>Drug-Free Workplace</p> <p>The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.</p> <p>EEO Statement</p> <p>The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.</p> <p>HEALTH BENEFITS</p> <p>The City of Dublin offers a high deductible health care plan through United Healthcare that provides 100% coverage for preventative care. Employee or family coverage is available. Additionally our integrated wellness program, Healthy by Choice (HBC), allows employees to earn a waiver of all or a portion of the medical plan premiums.</p> <p>HEALTH SAVINGS ACCOUNT/HEALTH REIMBURSEMENT ACCOUNT</p> <p>Annually, the City will deposit 75% of your health insurance deductible amount into an HSA account in your name.</p> <p>VISION AND DENTAL</p> <p>The City pays 100% of the premium for dental and vision. Coverage levels will be explained in further detail at time of hire.</p> <p>LIFE INSURANCE</p> <p>The City pays 100% of the premium for 1.5 times your salary up to $150,000 term life insurance coverage for the employee. Supplemental insurance is available.</p> <p>RETIREMENT PENSION</p> <p>The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System. The employee pension payment share is 10% of gross salary.</p> <p>VACATION</p> <p>New employees accrue two weeks of paid vacation their first year. Vacation time increases with length of service time. Prior public service may be honored as service credit for vacation accrual.</p> <p>PERSONAL LEAVE</p> <p>Employees receive five prorated days of personal leave annually.</p> <p>SICK LEAVE</p> <p>Employees are advanced three sick days at the time of hire and accrue nine sick days in total annually.</p> <p>OTHER</p> <p>Eleven (11) paid holidays per year, employer paid short term disability, tuition/certification reimbursement of up to $7,000 annually, recreation membership and longevity pay after four years of full time completed service with the City of Dublin.</p> <p>Employer City of Dublin</p> <p>Address 5555 Perimeter Drive</p> <p>Dublin, Ohio, 43017</p> <p>Phone 614-410-4476</p> <p>Website http://www.dublinohiousa.gov</p>