<p>Administrative Specialist (HEOa) -Department of Instructional Computing and Information Technology (ICIT) POSITION DETAILS The position plays an important role in maintaining a structured, compliant administrative environment. The Administrative Specialist complements the responsibilities of the Administrative Manager (HEA) by focusing on the execution, tracking, and reporting of administrative activities. Hunter's Instructional Computing and Information Technology (ICIT) Department is responsible for academic and administrative computing, networks and telecommunications, customer service and more serving over 22,000 students and 2,500 faculty and staff members across all campuses. The ICIT staff is comprised of highly trained professionals with a wide range of skills and areas of expertise including infrastructure and networking specialists, information officers, information technologists and specialists in compliance and media. This position reports to the Administrative Manager and will be responsible for but not limited to the following: • Provide high-level administrative support to the Administrative Manager and serve as designated deputy point of contact for senior executive support in the absence of other senior administrative staff. • Ensure seamless daily office operations, including drafting, reviewing, and distributing correspondence; attend meetings, record minutes, and ensure appropriate follow-up on action items. • Assist with departmental hiring activities, including recruitment logistics and documentation processing in accordance with CUNY procedures. • Handle complex scheduling; monitor emails in real time for assigned senior staff and exercise discretion when responding; prepare briefing materials, meeting packets, executive profiles, and related documentation. • Administer and maintain office electronic databases and filing systems; curate and organize electronic records, enforce document retention guidelines, and ensure accuracy of departmental information. • Manage heavy call volume and strategic screening of front desk; triage and respond to inquiries from students, faculty, staff, and external constituents with professionalism and courtesy. • Contribute to cross-office collaboration by creating and maintaining procedural guides, templates, and standard operating procedures to institutionalize practices developed during transitions and enhance operational efficiency. • Prepare, format, and distribute in-depth reports, briefing materials, agendas, and follow up documents with high accuracy. QUALIFICATIONS Bachelor's degree and 4 years of related experience. Excellent verbal and written communication, interpersonal, organizational, prioritization, and problem-solving skills. Proficiency and competency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), and other relevant systems/software. Previous work with a College/School is desirable. CUNY TITLE OVERVIEW Provides administrative and program support to an administrative or academic department. - Oversees department operations and assists management in planning department activities, creating schedules, assigning staff and preparing and delivering department communications. - Works with appropriate offices related to personnel recruitment, expediting search activities - Research coordinates and organizes materials for key events such as promotion and tenure reviews. - Supervises and trains support staff and student workers. - Manages budget and coordinates purchasing, accounting, and payroll. - Provides instructions and basic advice to students, faculty, and others seeking information on department activities, policies, and schedules. - Performs related duties as assigned. Job Title Name: Administrative Specialist CUNY TITLE Higher Education Assistant FLSA Non-exempt COMPENSATION AND BENEFITS Salary commensurate with education and experience, within the approved range $68,364-$74,490. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will increase by 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement. HOW TO APPLY If you are viewing this job posting in CUNYFirst, please click on "Apply Now" on the bottom of this page and follow the instructions. If you are viewing this job posting externally, please apply as follows: • Go to www.cuny.edu and click on "Employment" • Click "Search job listings" • Click on "More options to search for CUNY jobs" • Search for Job Opening ID number: 31990 • Click on the "Apply Now" button and follow the instructions. PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format. CLOSING DATE The search will remain open until the position is filled. The committee will begin reviewing complete applications on April 22, 2026. Applications submitted after the deadline will only be considered if the position/s remain open after initial round. JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. Job ID: 31990 Location: Hunter College Job Type: Full-Time</p>