<p>Company Description</p> <p>Job Description</p> <p>We're looking for an enthusiastic and organized Assistant Manager to join our team at our Edwardsville location (120 E Vandalia St). As an Assistant Manager, you'll play a vital role in driving operational excellence and creating a positive work environment. This position offers the opportunity to develop your leadership skills while supporting both your team and our customers in achieving their goals. If you're a detail-oriented professional with strong interpersonal abilities and a passion for delivering exceptional service, we'd love to hear from you.</p> <ul> <li>Lead and supervise shifts, ensuring smooth daily operations and adherence to company standards </li><li>Manage employee scheduling, training, and performance to build a motivated and efficient team </li><li>Handle cash management, including register reconciliation, deposits, and financial accuracy </li><li>Interact professionally and empathetically with customers to resolve concerns and ensure satisfaction </li><li>Answer phones, take orders, and provide accurate information in a timely manner </li><li>Maintain store cleanliness and organization, setting an example for team members </li><li>Analyze operational metrics and identify opportunities for improvement and cost optimization </li><li>Delegate tasks effectively and provide constructive feedback to support team development </li><li>Lift and move items up to 25 pounds regularly as part of daily operations </li><li>Collaborate with store leadership to implement new initiatives and drive business goals </li><li>Demonstrate problem-solving skills to address challenges decisively and transparently </li></ul> <p>Qualifications</p> <p>Required Skills & Competencies:</p> <ul> <li>Strong math and problem-solving abilities </li><li>Excellent money management and cash handling experience </li><li>Outstanding customer service and communication skills </li><li>Proven employee management and leadership capabilities </li><li>Proficiency with point-of-sale (POS) systems </li><li>Time management and organizational skills </li><li>Conflict resolution and interpersonal skills </li><li>Physical capability to lift up to 25 pounds regularly </li></ul> <p>Required Experience & Attributes:</p> <ul> <li>Friendly, diligent, and responsible work ethic </li><li>Positive attitude and genuine enthusiasm for the role </li><li>Demonstrated ability to work collaboratively in a team environment </li><li>Experience managing shifts or leading operational teams </li><li>Proven track record of delivering results and meeting goals </li><li>Resilience and adaptability in a fast-paced environment </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Previous experience in a supervisory or management role </li><li>Knowledge of inventory management and stock control </li><li>Experience with employee training and development </li><li>Familiarity with food safety standards and practices </li><li>Experience in the food service or retail industry </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>