<p>Overview</p> <p>Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.</p> <p>Special Projects Representatives are expected to work with our merchants, sales partners, and internal staff by delivering the highest level of service and professionalism. Shift4 Employees are expected to project a positive company image and experience through phone interaction, email, mail, task systems, and all other channels. Representatives are also expected to acquire an in-depth understanding of the entire merchant processing industry in addition to their role with the Special Projects & Conversion Team.</p> <p>Responsibilities</p> <ul> <li>Working on various special project/conversion campaigns that include, but are not limited to outbound/inbound calls to existing merchants to upgrade their processing equipment, as well as perform some technical updates when needed on our POS or Terminals </li><li>Email and phone correspondence with our merchants and sales partners </li><li>Acquiring a strong knowledge of our internal programs, such as our database, terminal vendors etc </li><li>Reviewing QRG documentation with merchants to install new equipment on outbound calls </li></ul> <p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.</p>