<p>Title: Director-Enrollment Systems & Operations</p> <p>Department/Location: Admissions and Enrollment/Principia College</p> <p>Position Type: Full-time, 12-months</p> <p>Summary</p> <p>The Director of Enrollment Systems & Operations is responsible for the technology and operational ecosystem essential to Principia College recruiting, application management, and enrollment. As the primary College Slate Captain and Admissions Data Custodian, the Director provides strategic guidance on use of Slate to drive recruitment, application management, analytics, and decision making while ensuring high quality data and effective, compliant use of Slate.</p> <p>Reporting to the Dean of Admissions, the Director manages Admissions operations staff, delivers end-user training, architects automation and process improvements, contributes to strategic planning and college-wide initiatives, and partners closely with IT/Business Intelligence (BI) to maintain reliable integrations between Slate and Banner. Success in this dynamic, collaborative environment requires advanced Slate proficiency, operational leadership, disciplined data stewardship, training, and change management, communication skills, and a commitment to fostering innovation in enrollment systems and operations.</p> <p>The position is full-time, year-round, and, while intended for on-campus work, offers flexible, hybrid remote options within approved states and with travel to campus as needed.</p> <p>Who We Are</p> <p>At our award-winning Early Childhood through grade 12 Principia School in St. Louis, Missouri, and top-ranked Principia College in Elsah, Illinois, Principia faculty and staff make up a close-knit community of educators, coaches, and professionals taking a distinct approach to education-blending academic excellence with Christian Science-based character education. Principia's team of over 500 employees supports not only Principia School and Principia College, but also a worldwide network of alumni and friends.</p> <p>At Principia College, our globally focused curriculum honors diverse perspectives and develops creative changemakers who use their academic skills for good in service to themselves, their communities, and the world. In-depth study meets real-world experience through study abroad programs, internships, capstone projects, and a robust slate of student activities, including a world-renowned mediation team, top-ranked solar car team, national champion rugby club, and the nation's oldest student-run public affairs conference.</p> <p>Principia employees are part of an engaging academic community preparing students to be tomorrow's leaders, thinkers, and changemakers. We strive to create a collaborative and inclusive environment where everyone feels they belong and are valued.</p> <p>Primary Responsibilities</p> <p>Team Leadership</p> <ul> <li>Leads Admissions Operations staff (work assignment, progress monitoring, performance reviews, coaching for growth); fosters cross-functional collaboration and a continuous improvement culture </li><li>Delivers expert user support and troubleshooting; develops and maintains training and knowledgebase materials; communicates release impacts and best practices; gathers feedback to improve usability and adoption. </li><li>Stays up to date with best practices and emerging trends in admissions, enrollment technology, and data governance; actively engages with professional communities and incorporates relevant innovations to continuously improve team performance and applicant experience </li></ul> <p>Platform Governance and Configuration</p> <ul> <li>Serves as primary "Slate Captain" for the College; defines the roles/permissions matrix, functional standards, and documentation for Admissions use </li><li>Coordinates user provisioning and role approvals with IT Security Administrators; enforces least privilege access, impersonation rules, and auditing </li><li>Approves role requests for Admissions in alignment with the roles/permissions matrix; IT provisions accounts and retains Security Administrator authority </li><li>Maintains change control and a release cadence for rules, forms, portals, Reader, Deliver, and other configurations </li><li>Designs and optimizes rules, stages, decision processes, dashboards, forms, and portals to reduce manual work and cycle time </li><li>Implements advanced Slate features (Deliver, Events, Scheduler, Portal, Ping, Slate.org) to improve yield and applicant experience </li><li>Owns functional configuration decisions within Admissions' scope; routes cross departmental or security impacting changes through Data Governance and IT Security </li><li>Integrations, Data, & Compliance </li><li>Ensures reliable, timely bidirectional data exchange between Slate and Banner; monitors queues, imports/exports, and job health </li><li>Partners with IT/BI on ETL/SFTP/API pipelines, error handling, and reconciliation; manages vendor/community tickets and approved enhancements </li><li>Defines data quality checks, audits, and remediation; enforce data standards and naming conventions. </li><li>Ensures FERPA/privacy and institutional data governance compliance; conducts periodic access reviews and coordinate incident readiness </li><li>Serve as primary Admissions Data Custodian and liaison to the Principia Data Governance Council </li></ul> <p>Enrollment Operations & Insights</p> <ul> <li>Maps, documents, and continuously improves recruitment, application processing, materials handling, and enrollment workflows </li><li>Oversees imports, deduplication, and service queues with clear SLAs for timeliness and quality; coordinates seasonal readiness (cycle prep, Reader, decisions, events, and communications) </li><li>Builds and maintains funnel dashboards and adhoc queries; analyzes recruitment strategies, events, and communications; delivers accurate executive/external and yearend reporting; supports institutional research and surveys </li><li>Creates audiences/segments and manage campaign calendars in Slate; support email/SMS execution, testing, and personalization in partnership with College Marketing to align with enrollment goals. </li><li>Sets operational SLAs for imports, processing, and Reader cycles with Admissions leadership; coordinates dependencies with IT/BI and partner offices. [3] </li></ul> <p>Core Competencies</p> <ul> <li>Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and direct reports; gives appropriate recognition to others; mobilizes others to fulfill the vision; promotes a positive work environment. </li><li>Innovative: Presents a problem-solving mindset that helps our team come up with creative solutions to challenging issues, with a mentality of self-improvement and organizational excellence; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas </li><li>Team player: Ability to collaborate and partner with peers and senior leaders is critical, with an ability to listen, give and receive feedback, and be comfortable exchanging ideas and speaking candidly in a professional and collegial manner. </li><li>Communication: Provides regular, consistent, and meaningful information. Listens carefully to others and ensures message is understood. Ensures important matters are shared with all appropriate parties. Communicates in a clear and concise manner. Tailors communication style to needs of the recipient. </li><li>Project Management: Monitors status of projects, thoroughly deals with project details, holds project owners and participants accountable, delivers clear, accurate depiction of status. </li><li>Quality: Demonstrates attention to detail, accuracy, and thoroughness. </li></ul> <p>Minimum Qualifications</p> <ul> <li>Student of Christian Science, preferred </li><li>Bachelor's degree </li><li>5+ years in admissions, enrollment management, CRM administration, or related field; experience in a college/university admissions office, preferred </li><li>Strong technical skills with data systems and the Microsoft 365 suite </li><li>Ability to translate user needs into CRM solutions and train users </li><li>Basic working knowledge of SQL/HTML/CSS </li><li>Expertise in Technolutions Slate (workflows, portals, communication campaigns), preferred </li><li>Demonstrated process/workflow development, data mining, and small-to-midsize project management experience </li></ul> <p>The statements above describe the general nature and level of work but are not a complete list of responsibilities and are subject to change at the discretion of Principia.</p> <p>Compensation and Benefits</p> <p>We offer a competitive starting salary range for this position: $77,000 - $86,600 annually, commensurate with experience and qualifications.</p> <p>In addition to salary, our comprehensive total rewards package includes:</p> <ul> <li>Generous Employee Tuition Discount: Enjoy a 90% discount on tuition (pro-rated for part-time staff) for your eligible children enrolled from Pre-K3 through College (infant and acorn programs excluded). </li><li>Relocation: Principia provides a relocation imbursement of up to 12% of your annual salary, when moving from outside a radius of more than 50 miles. </li><li>Professional Development: Access to learning opportunities, training programs, and career growth support. </li><li>Comprehensive Benefits: Learn more about all our benefits here, including comprehensive health, dental, and vision plans, paid time off, a 403(b) retirement plan with Principia matching, and more. </li></ul> <p>Equal Opportunity</p> <p>Principia, a mission-driven institution, believes every person has the right to an equitable and respectful educational environment and workplace. Principia does not discriminate on the basis of race, color, national origin, ethnicity, gender (identity or expression), sexual orientation, family status, disability, age, or military or veteran status.</p> <p>In hiring, admissions, and related decisions, Principia-as an institution with a religious mission-gives preference, where appropriate, to Christian Scientists.</p>