<p>Job Description</p> <p>The Retail Sales Representative role is responsible for maximizing revenue and ensuring customer satisfaction throughout approximately 50-55 retail locations in the R.I., Eastern MA, NH Coast, and ME territory. Key responsibilities include training, coaching, and driving sales revenue across Millwork, In-Home, and Pro sales departments. The Retail Sales Representative will manage account relationships and provide support for the full Fiberon/Therma-Tru/Fypon product line. The ideal candidate will be highly motivated with enhanced multi-tasking abilities, and strong communication, organizational and analytical skills.</p> <p>YOUR ROLE</p> <p>We move fast and stay dynamic - in this role you'll jump into a variety of projects, adapt on the fly, and take on new challenges as they come. A large part of what you will do is:</p> <ul> <li> <p>Drive top-line sales across multiple product lines by taking a strategic, opportunity-focused approach to accounts and building strong relationships with store teams, distributor partners, and in-home sales consultants.</p> </li><li> <p>Lead engaging training and education sessions that elevate product knowledge, highlight brand differentiators, and fuel premium sales growth.</p> </li><li> <p>Ensure new and re-merchandised stores are set on schedule with the right displays, signage, pricing, and in-aisle stock to maximize sales and maintain merchandising standards.</p> </li><li> <p>Champion Pro Business by partnering with retail Pro Associates and distributor sales teams, supporting focus stores, implementing targeted sales programs, and participating in key retail events.</p> </li><li> <p>Collaborate cross-functionally to shape sales messaging, recommend new products, support POP updates, and drive cohesive territory execution.</p> </li><li> <p>Partner with Customer Service to resolve claims, recommend corrective actions, and maintain a positive customer experience.</p> </li><li> <p>Manage travel and expenses responsibly while consistently meeting territory goals and jumping into additional projects as needed in our fast-moving environment.</p> </li></ul>