<p>The Player Service Representative provides efficient and friendly service by promoting club membership and facilitating all club/promotional transactions.</p> <p>Duties:</p> <ul> <li>Clearly communicate current details on offers, events, promotions, benefits, and property amenities. </li><li>Explain to guests the player tracking systems, comping guidelines, player benefits and usage. </li><li>Complete all transactions related to Player's Club, Marketing, Promotions and Special Events efficiently and in a timely manner. </li><li>Enter accurate information of newly enrolled accounts and updating existing accounts as needed. </li><li>Assist with database marketing efforts to include data entry and data collection. </li><li>Use several computer applications simultaneously to analyze information and make appropriate decisions related to the Passport Loyalty Program adhering to company policy. </li></ul> <p>Qualifications:</p> <ul> <li>Must be at least 21 years of age. </li><li>Must be able to maintain a valid license with the Gaming Control Board. </li><li>Alcohol Awareness card required. </li><li>Two or more years of customer service experience required. </li><li>Understand the importance of confidentiality. </li><li>Must have excellent written and verbal communication skills. </li></ul>