<p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.</p> <p>Job Description</p> <p>Purpose</p> <p>The Account Manager serves as the primary point of contact, who partners with Business Owners and Stakeholders across the organization, to provide high-level strategic, compliance and operational counsel for all consultancy needs. By providing timely support, the Account Manager helps to deliver effective and compliant consulting engagements to meet strategic and tactical business needs. The Account Manager develops strong relationships with all cross-functional partners and Business Owners to educate them on consultancy processes and ensure all global compliance requirements are met.</p> <p>Responsibilities</p> <ul> <li>Fosters long-term partnerships and serves as the point of contact within therapeutic area of responsibility for all aspects associated with Global HCP / Customer Engagements to support AbbVie's business goals and objectives. </li><li>Participates in the planning process for all consulting engagements. Establishes schedule to ensure annual plans are created and approved to meet business needs to execute consulting agreements. </li><li>Works with Business Owners to understand their strategies and tactics; educates them on how to formulate and define scope and objectives of programs. </li><li>Reviews and approves contract requests to ensure a legitimate business need exists for the consulting activity. </li><li>Oversees consulting engagement process activities from beginning to end, ensuring global compliance requirements and timelines are met. </li><li>Responsible for compliance with country-specific laws and company and departmental policies and procedures for interacting with HCPs, HCOs and Patients globally. </li><li>Runs reports to track activities against plans; meets with Business Owners to identify whether activities will take place as planned; responsible for timely communication of status and issues that could impact program timelines. </li><li>Builds standardized communication templates and maintains training materials across diverse formats. </li><li>Participates in department initiatives and cross-functional projects, including testing system updates and presenting training on enhancements. </li></ul> <p>Proactively looks for ways to improve and streamline internal processes.</p> <p>Qualifications</p> <ul> <li>Bachelors Degree </li><li>1-3 years of related experience </li><li>Ability to produce clear, concise, and professional communications to Business Owners and external HCPs/Customers. </li><li>Ability to schedule and prioritize activities based on understanding business / organizational needs </li><li>Demonstrates initiative; willing to take on additional responsibilities, multi-tasking and managing multiple projects in a cross-functional environment. </li><li>Ability to present and explain complex information in a way that establishes rapport, persuades others and gains understanding and alignment. </li><li>Must demonstrate professionalism, strong customer focus and ability to exceed customer expectations. </li><li>Demonstrates thorough understanding of and can communicate all US/Global requirements associated with Group Consulting, Individual Consulting, Speaker Training, and Speaker Programs. </li><li>Provides solutions and contingency plans to facilitate business success. Demonstrates authority and decision-making ability. </li><li>Leverages knowledge of customer's goals / priorities and is a strong partner to support those strategies and objectives. Holds self and team accountable for results. </li></ul> <p>Key Stakeholders</p> <p>Business Owners across the enterprise including Commercial, Medical Affairs, R&D, Public Affairs, along with Legal and OEC colleagues.</p> <p>Additional Information</p> <p>Applicable only to applicants</p>