<p>Oak View Group</p> <p>Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.</p> <p>Position Summary</p> <p>The Lead Suite Attendant is responsible for ensuring the smooth operation and excellent guest experience within designated suites, often overseeing other suite attendants or staff during events or operational periods. This role combines hands-on service with a leadership component, requiring strong organizational and communication skills.</p> <p>This role will pay an hourly rate of $16.00-$17.00 and is tip eligible</p> <p>Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching</p> <p>This position will remain open until October 17, 2025.</p> <p>Responsibilities</p> <p>Essential duties and responsibilities include supervision and coordination, customer service and hospitality, operational management, and communication and teamwork.</p> <ul> <li>Supervision and Coordination: This involves overseeing and guiding other staff, assigning tasks, and ensuring accurate execution of events. </li><li>Customer Service and Hospitality: Key tasks include providing exceptional hospitality, greeting guests, taking and delivering orders, addressing concerns, and maintaining a professional demeanor. Knowledge of the menu and advising guests are also important. </li><li>Operational Management: This covers stocking suites, maintaining cleanliness, replenishing products, cleaning post-event, taking inventory, adhering to alcohol service and safety policies, ensuring asset security, and completing opening/closing duties. </li><li>Communication and Teamwork: Effective communication with staff and supervisors, along with working well in a team, are crucial. </li></ul> <p>Qualifications</p> <ul> <li>Previous hospitality or customer service experience with leadership skills </li><li>A high school diploma or equivalent </li><li>Excellent communication and guest service skills </li><li>Knowledge of food safety </li><li>The ability to work independently and as part of a team </li><li>Strong organizational skills are also typically required </li></ul> <p>Strengthened by our Differences. United to Make a Difference</p> <p>At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.</p> <p>Equal Opportunity Employer</p> <p>Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.</p>