<p>Come Build Your Career at Aecon!</p> <p>Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a strong footprint internationally, Aecon brings global expertise and proudly serves public and private sector clients through its Construction and Concessions segment.</p> <p>Safety Always is not only our #1 core value - it is the standard that anchors our culture. We believe the most ambitious projects deserve the most committed people. At Aecon, you won't just build your career - you'll help build what matters to enable future generations to thrive.</p> <p>At Aecon, you can count on:</p> <ul> <li>Safety Always. Our number one core value. The safety of our people, projects, partners, and stakeholders is our priority focus - today and always. </li><li>Integrity. We lead by example, with humility and courage. </li><li>Accountability. We're passionate about delivering on our commitments. </li><li>Inclusion. We provide opportunities where people feel valued, supported, and empowered to contribute fully. </li></ul> <p>We deliver infrastructure with purpose, and our people are at the heart of everything we do. Aecon employees are incredibly proud to build some of the most impactful infrastructure of this generation - we call it Aecon Proud.</p> <p>At Aecon we:</p> <ul> <li> <p>Ensure you and your family receive the services and benefits needed to support your mental, emotional, and physical well-being.</p> </li><li> <p>Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership Programs.</p> </li><li> <p>Are committed to creating work environments focused on mutual respect, teamwork, collaboration, and new ideas, through meaningful initiatives and training, partnerships with Veteran groups, to ensure we are building with top talent and harnessing our collective strengths within every aspect of our culture.</p> </li><li> <p>Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.</p> </li></ul> <p>Our success is built on the passion, expertise, and dedication of our people. Together, we embrace strong execution, innovation, and continuous improvement - values that come to life through the unique talents and collaborative spirit of every team member. If you're inspired to make a difference through future-building projects, join our best-in-class team.</p> <p>What is the Opportunity?</p> <p>Reporting to the Field Operations Manager, the position is responsible for remote sitesupport, network infrastructure support and the successful completion of help desk requests within their support queue and overall management of the service provided to all Aecon field activities.</p> <p>What You'll Do Here:</p> <ul> <li>Capturing clear site requirements and working with the Estimator and Manager onquoting for sites. </li><li>Design and manage job site setups, engaging other internal teams and vendors asnecessary. Network diagrams, cabling and workstation requirements, VC-roomsetups, etc. </li><li>Manage job sites throughout their entire lifecycle - from site mobilization to sitedemobilization. Oversee proper job site decommissioning of IT equipment. </li><li>Keeping site records up to date and accurate with all required diagrams anddocumentation in the CMDB. </li><li>Work with Aecon's Joint Venture partners as necessary, take a leading role inproviding IT support services. </li><li>Work with Strategic Sourcing and Procurement teams to source effective andaffordable equipment for sites. </li><li>Provide rotating support visits to all Aecon job sites, including remote locations. </li><li>Help coordinate quality standards and ensures public company compliance. </li><li>Adhere to Aecon's IT Services Policies, Procedures and Guidelines. </li></ul> <p>What You Bring to the Team:</p> <ul> <li>Degree or diploma related to Information Services or equivalent work experience. </li><li>Demonstrated experience on multiple technologies including (but not limited to) HP,Citrix, Cisco and Microsoft technologies. </li><li>Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization. </li><li>Must have working knowledge of Windows 11, MS Office 365 products, Microsoft365 Administration, and Active Directory. </li><li>Experience with Incident Management, Problem Management, KnowledgeManagement, Change Management, or Service Level Management. </li><li>Ability to clearly communicate technical concepts to non-technical people. </li><li>Excellent customer service skills. </li><li>Technical knowledge in computer hardware and software configuration. </li><li>Comfortable multitasking in a fast-paced environment. </li><li>Ability to act individually and work together with others as part of a team. </li><li>Recognize, analyze, and effectively solve problems in a timely and organizedmanner using industry best practices and procedures. </li></ul> <p>Citizenship Requirement:</p> <p>This position requires access to nuclear facilities and information governed by U.S. federal regulations. As a result, applicants must be U.S. citizens to meet eligibility and security clearance requirements.</p> <p>Aecon fosters belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.</p> <p>We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.</p>