<p>Under the general direction and supervision of the Administrative Director, Registration & Records, and the Associate Director, Registration & Records, the Administrative Assistant I provides clerical support for the Registration and Records Office. This includes operating a computer, copy machine, fax machine, telephone, multi-line switchboard, document imaging system, and other equipment as necessary. Serves as a member of the registration team, prepares reports, maintains student records (both paper and imaged), processes and distributes transcripts, and assists students. This is a full-time, regular position.</p> <p>Essential Functions</p> <p>Provide Customer Service for the Registration/Records Office</p> <ul> <li>Communicate daily, both orally and in writing, with students, campus personnel, instructional staff, and other organization personnel. </li><li>Communicate with the supervisor in a timely, factual, clear, concise, and meaningful manner. </li><li>Answer questions from prospective, current, and former students and the general public as related to records and registration. </li><li>Direct other inquiries to the appropriate office. </li></ul> <p>Prepare, copy, and distribute printed materials.</p> <ul> <li>Examples of printed materials are student schedules, transcripts, reports, minutes, and other items related to Registration and Records. </li></ul> <p>Prepare and Maintain Academic Transcripts</p> <ul> <li>Process transcript requests for current and former students. This includes locating student records and the reproduction of student transcripts via the student information system, photocopy, or digital records. </li><li>Maintain the integrity of student academic records by verifying, updating, and correcting all information as directed. </li></ul> <p>Data Entry</p> <ul> <li>Register students for courses and process drop/add forms. </li><li>Maintain student demographics by correcting and/or updating address changes, name changes, program changes, entry dates, and all other information related to student records. </li></ul> <p>Image Student Files</p> <ul> <li>Scan documents into student files in the imaging system. </li><li>Organize student files and prepare them for imaging. </li><li>Use scanning equipment to image and index documents. </li><li>Verify the integrity of the information. </li><li>Retrieve documents from the imaging system for students and staff. </li></ul> <p>Operate Office Machines</p> <ul> <li>Operate personal computer, including printer, telephone equipment with voicemail and automatic call distribution system, copier, fax machine, document imaging system, and other equipment as assigned. </li><li>Software usage includes Microsoft Office, document imaging and retrieval software, and Microsoft Outlook. </li></ul> <p>Work independently</p> <ul> <li>Work independently with little or no supervision at times. </li><li>Solve problems and provide direction. </li></ul> <p>Training staff</p> <ul> <li>Provides general training and direction as assigned. </li></ul> <p>Promote a Culture of Belonging</p> <p>Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College's policies and programming related to access, fair employment, and equal opportunities for all.</p> <p>Minimum Qualifications</p> <ul> <li>High School graduate or GED. </li><li>Minimum of two (2) years data entry/clerical experience or one (1) year office experience plus one (1) year of related coursework or data entry training. </li></ul> <p>Zone 5</p>