<p>We are only accepting applications through verified recruitment websites listing our job postings (i.e. LinkedIn, Workable, Indeed, etc). Dymax will only contact potential candidates from email addresses in @dymax.com.</p> <p>About Us</p> <p>Dymax, part of the Bachmann Chemical & Engineering family of brands is based out of Torrington, Connecticut. Dymax is globally recognized as a pioneer in the development of light-curable adhesives and curing equipment. Today, our expansive portfolio of innovative adhesives, coatings, and maskants are supported by dispense solutions and cutting-edge UV and LED light-curing equipment. Unlike our competitors who supplying standard products, Dymax focuses on the customer experience by tailoring solutions that help customers lower costs, reduce their carbon footprint, improve efficiency, and drive profitability. Our focus on being a customer intimate organization has led us to where we are today: a rapidly expanding force within our industry, an innovative product portfolio, extraordinary employees, and a bright future based on creating quality offerings with a dedication to business growth.</p> <p>About You</p> <p>We're seeking a result-focused, innovative, self-driven, and well-qualified individual to join our talented team as our Technical Sales Engineer. In this role, you will provide custom solutions to technical issues from customers and sales teamsby managing teams and resources testing, evaluating, problem-solving, and at-Dymax troubleshooting adhesive and equipment. Also, by providing specs, technical feedback, and inhouse answers concerning operation and maintenance.</p> <p>You will:</p> <ul> <li>Optimize application recommendations and root cause conclusions by providing expert, timely support to Territory Managers, sales partners, and customers by telephone, chat, video presentations, or online presentations </li><li>Complete technical projects within established timelines by validating project objectives, developing test matrices, data collection, analysis techniques, other testing plans, and reporting formats. </li><li>Determine the viability of project requests by assessing efficiencies, costs, and resource demand - and by proposing alternative approaches as necessary </li><li>Efficiently present information and recommendations by reviewing technical specifications and engineered drawings then by interpreting and relaying data to customers and principals in concise, clear, and easy-to-understand formats </li><li>Enhance Dymax sales by assisting Territory Sales Managers and sales partners - usually inhouse - in the design, manufacture, and development of new or revised product offerings. Also, by adapting current and new products to customer needs </li><li>Build product awareness and Dymax product use capabilities by the inhouse technical training of key account managers, sales channel partners, internal stakeholders, and external customers </li><li>Provide outstanding customer advocacy by developing and maintaining expertise in AE laboratory equipment operation, test methods, new test methods as needed, and by providing extraordinary standards of customer service </li><li>Provide highest standards of technical support by maintaining expertise in assigned technical and market fields, inclusive of competitive technologies and products. </li></ul>