<p>Position Definition: The Recreation Center Manager is responsible for overseeing the daily operations, programming, staffing, and community engagement efforts of the Norwalk Recreation Center. This role ensures the delivery of inclusive, high-quality recreational and cultural services that reflect the diverse needs of Norwalk residents. The Manager supervises personnel, coordinates facility use and builds strong partnerships with internal teams and external stakeholders.</p> <p>General Duties: </p> <ul> <li>Develop and implement recreational and cultural programs in partnership with NRP supervisors, partner organizations, and service providers. </li><li>Plan, develop, and coordinate recreational, social, and cultural programs that reflect community needs, adjusting offerings to ensure effectiveness, efficiency, and alignment with departmental goals and performance metrics. </li><li>Oversee daily operations of the facility, including scheduling, maintenance, concessions, equipment, and building security.  </li><li>Monitor the condition of facilities and equipment, arrange for repairs or replacements, and recommend facility improvements as needed. </li><li>Maintain the master schedule and ensure adequate staff coverage for all programs. </li><li>Supervise, train, and evaluate assigned personnel, including full-time, part-time, temporary staff, and volunteers. </li><li>Manage recruitment, hiring, reassignment, disciplinary actions, and performance appraisals. Ensure compliance with City and departmental personnel policies and safety procedures.  </li><li>Promote programs, facilities, and services to the public, schools, businesses, and other stakeholders to maximize participation and community engagement. </li><li>Assess community and group recreational needs and procure materials and resources to support effective program delivery. </li><li>Establish and maintain administrative systems for documentation, communication, and regulatory compliance </li><li>Manage budgets and ensure compliance with City financial policies, including cash handling and record-keeping. </li><li>Coordinate facility uses, including rentals, community events, and collaborative ventures, in line with City policies. </li><li>Implement administrative systems to manage paperwork, communication, assignments, and ensure deadlines and legal/auditor requirements are met. </li><li>Coordinate with Parks and Public Spaces and City building management staff regarding facility maintenance and repairs. </li><li>Establish and maintain relationships with advisory councils, holding meetings to share information, gather input, and explore recommendations. </li><li>Prioritize community partnerships and implement contracts to maximize resources and program impact. </li><li>Oversee program operations to ensure achievement of specified outcomes and performance measures. </li></ul> <p>Additional Duties: </p> <ul> <li>Collaborate with the Recreation Superintendent and Director to develop and manage sponsorship proposals and agreements. </li><li>Participate in professional recreation associations and other professional organizations.  </li><li>Receives and responds to inquiries from the public concerning programs and activities.  </li><li>Recommends the purchase of materials, supplies, and equipment as needed.  </li><li>Perform other duties as assigned. </li></ul> <p>Supervised By: Receives general supervision from the Director of Recreation & Parks.</p> <p>Note: The above is illustrative of tasks and responsibilities.  It is not meant to be all-inclusive of every task and responsibility.  </p> <ul> <li>Knowledge of recreation programming, multipurpose facility management, budget practices, and recreation equipment. </li><li>Ability to assess community needs, plan programs, and allocate resources effectively. </li><li>Strong leadership, supervisory, and team-building skills. </li><li>Ability to exercise independent judgment, solve problems, and interpret policies. </li><li>Excellent communication and interpersonal skills to work effectively with staff, community members, and partner organizations. </li><li>Knowledge of applicable local, state, and federal regulations related to municipal recreation operations. </li><li>Ability to effectively communicate with cultural individuals and groups; </li><li>Ability to supervise the activities of assigned staff and recreation participants; </li><li> Ability to develop and maintain positive relationships with the community served; </li><li> Ability to demonstrate working knowledge of Microsoft Office software, including but not limited to Word, Excel, and Outlook; </li><li> Knowledge of using online data collection and registration software.  </li></ul> <p>Bachelor's degree in Recreation, Physical Education, Recreation Administration, or public or Business Administration, or a related Social Science degree, or a related field, and three (3) years of professional experience in recreation center program management or a closely related field.  Or an equivalent combination of education, training and/or experience.</p> <p>License or Certification: Possession of a valid driver's license.   Certified Park and Recreation Professional (C.P.R.P.) certification is preferred.  First Aid Certificate and CPR Certificate required.</p> <p>This position is Grade 5.</p>