<p>Company Description</p> <p>Job Description</p> <p>We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.</p> <ul> <li>Answer incoming phone calls and assist customers with their inquiries </li><li>Take and process customer orders accurately and efficiently </li><li>Provide product information and recommendations to customers </li><li>Handle cash transactions and maintain accurate records </li><li>Collaborate with team members to ensure smooth operations </li><li>Maintain a clean and organized work environment </li><li>Assist with various tasks as needed, including food preparation and cleaning </li><li>Lift and move items weighing up to 25 lbs. when required </li><li>Contribute to creating a positive customer experience through friendly and professional interactions </li></ul> <p>Qualifications</p> <ul> <li>Excellent communication skills with a friendly and professional demeanor </li><li>Strong customer service orientation and ability to work in a fast-paced environment </li><li>Flexibility to work weekends, holidays, and various shifts as needed </li><li>Basic computer proficiency for order processing and record-keeping </li><li>Ability to multitask and prioritize responsibilities effectively </li><li>Problem-solving skills to address customer concerns and find solutions </li><li>Capability to follow directions and adhere to company policies and procedures </li><li>Physical ability to stand for extended periods and lift up to 25 lbs. </li><li>High school diploma or equivalent (preferred) </li><li>Previous customer service experience (preferred but not required) </li><li>Positive attitude and an easy smile </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>