<p>Date Opened: Wednesday, August 20, 2025 12:00 AM</p> <p>Close Date: Thursday, September 04, 2025 12:00 AM</p> <p>Department: Aviation Department</p> <p>Function Risk Management</p> <p>Salary: $87,368.00 - $109,210.00 Commensurate with Experience</p> <p>Welcome to the City of Charlotte</p> <p>Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.</p> <p>Our guiding principles include:</p> <ul> <li> <p>Attracting and retaining a skilled and diverse workforce</p> </li><li> <p>Valuing teamwork, openness, accountability, productivity, and employee development</p> </li><li> <p>Providing all customers with courteous, responsive, accessible, and seamless quality services</p> </li><li> <p>Taking initiative to identify, analyze, and solve problems</p> </li><li> <p>Collaborating with stakeholders to make informed decisions</p> </li></ul> <p>SUMMARY</p> <p>The SMS Supervisor primarily performs skilled work, including SMS Program administration (typically related to program promotion and safety assurance), regulatory inspections of movement and non-movement areas of the Air Operations Area (AOA), and other duties as assigned under compliance with Title 14 of the Code of Federal Regulations Part 139 (14 CFR Part 139). The SMS Supervisor is responsible for ensuring compliance with all federal, state, and local regulations and enforcing the rules that govern airfield safety. Must be able to communicate effectively, both orally and written, and assess situations quickly and objectively while determining the proper course of action within established standard operating procedures while representing CLT in a professional and positive manner. This position will oversee a team whose primary responsibilities include regular field work.</p> <ul> <li>Assists the SMS Operations Manager with ensuring the Airport's compliance with 14 CFR Part 139. </li><li>Work on-site, 5 days per week </li><li>Be available to work any shift 24/7/365, adhering to a non-standard/rotating schedule </li><li>Leads a diverse team of Safety Management System (SMS) Operations Coordinator(s) who are responsible for carrying out the daily duties of the SMS Operations team in the field. The Supervisor will be responsible for all supervisory and performance assessment related tasks for the SMS Operations Coordinator(s). </li><li>Responds to potential safety hazard reports; performs inspections as necessary. </li><li>Utilizes advanced knowledge of 14 CFR Part 139 to make informed decisions on the correct course of action when a hazard is validated, often with minimal supervision. </li><li>Ensures that all potential safety hazard reports are acknowledged and investigated within established timeframes. Ensures staff following up on reports are following all established standard operating procedures and processes. </li><li>Leads Safety Assurance efforts; Evaluates and verifies inspection, mitigation, and close-out records for consistency and accuracy. </li><li>Builds and maintains significant relationships with other Airport teams, Air Carrier and tenant/stakeholder employees, and federal regulators, specific to the SMS. </li><li>Responsible for developing and providing AOA safety training to Airport staff, tenant/stakeholder personnel, construction contractors, and other personnel relevant to CLT's SMS. </li><li>Frequently attends safety-related events, pushes, stand-downs, and campaigns hosted by both Airport staff and tenant/stakeholder staff. </li><li>Regularly audits SMS Promotion activities including the program's effectiveness, employee knowledge, and implementation of physical promotional mediums. </li><li>Creates, maintains, and improves policies and procedures for the SMS team, as well policies and procedures that have a general impact on the safety posture of the AOA. </li><li>Participates in the FOD Management Program and oversees efforts to improve and enhance the program, as necessary. </li><li>Responds to and participates in emergency situations as needed, until relieved by a higher authority. </li><li>Performs other duties, as assigned </li></ul> <p>Required Education and Experience</p> <ul> <li>High School diploma (or GED equivalent) and seven years of related work experience OR </li><li>Associate's Degree and four years of related work experience OR </li><li>Bachelor's Degree and two years or relevant work experience OR </li><li>Master's Degree and one year of relevant work experience </li><li>Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities. </li></ul> <p>Required Licenses or Certifications</p> <ul> <li>Valid Driver's License (Required) </li><li>Non-Movement Area Driving Certification (Required to be obtained upon hire) </li><li>Movement Area Driving Certification (Required to be obtained within 60 days of hire) </li><li>AAAE ACE SMS or AAAE ACE Operations (Preferred) </li><li>ICS 100, 200, 700, and 800 (Preferred) </li><li>AAAE Certified Member (Preferred) </li><li>Other relevant Part 139 or Safety Management System Certifications (Preferred) </li></ul> <p>WORKING CONDITIONS AND PHYSICAL DEMANDS</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ul> <li>This position requires the incumbent to perform work on-site, in both indoor and outdoor environments. The incumbent will be required to frequently operate a motor vehicle or walk on foot to meet with stakeholders and investigate potential safety hazards. The incumbent must be able to operate a motor vehicle in all weather conditions, on and off-road, in both non-movement and movement areas of the Air Operations Area. This position will require some office work, which will often require periods of prolonged sitting or standing at a desk, indoors. During significant incidents, accidents, or investigations, the incumbent will be required to stand for significant periods with limited opportunities to sit, often outdoors, year-round. Incumbent must be willing to wear all required personal protective equipment (PPE) in areas where PPE is required. Incumbent will be required to have in-person contact with internal and external stakeholders on a regular basis. </li></ul> <p>Physical Requirements:</p> <ul> <li>Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time </li><li>Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks </li><li>Adequate vision, hearing, and speech required </li></ul> <p>Sensory Requirements:</p> <ul> <li>Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data </li><li>Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain </li><li>Comprehensive of written information in work related documents </li><li>Ability to hear, understand and distinguish speech </li></ul> <p>All applicants must successfully pass and maintain an active TSA Security Threat Assessment (STA) and Criminal History Records Check (CHRC). Certain convictions will disqualify individuals from unescorted access privileges and therefore be excluded from employment.</p> <p>CONDITIONS OF EMPLOYMENT</p> <p>The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.</p> <p>Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.</p> <p>Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.</p> <p>The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.</p> <p>Our culture is to serve the community honorably.</p> <p>HOW TO APPLY</p> <p>Apply online.</p> <p>Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.</p> <p>You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.</p> <p>For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.</p> <p>The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.</p> <p>BENEFITS</p> <p>The City of Charlotte provides a comprehensive benefits package to eligible employees.</p> <p>Click here to learn more about the City of Charlotte's benefits.</p> <p>The City of Charlotte is a drug and alcohol-free workplace.</p>