<p>Discover Medford: Employment, Applicant Support, and Benefits within Our Vibrant City</p> <p>This position is open until filled with a first review date scheduled for Monday, May 11th.</p> <p>Priority will be given to candidates who submit their application</p> <p>on or before Sunday, May 10th, at 11:59 p.m. Pacific Time.</p> <p>Click HERE to view the above dynamic brochure</p> <p>Click HERE to view PDF brochure</p> <p>Lead. Secure. Modernize.</p> <p>The City of Medford is seeking an Innovation and Technology Director to serve as the City's senior technology leader and Chief Information Security Officer, guiding how technology supports essential public services every day. This executive role partners closely with the City Manager, department leadership, and external stakeholders. You will set citywide technology direction, oversee major initiatives and capital projects, strengthen resiliency and disaster recovery, and ensure sound governance, compliance, and vendor stewardship. If you are a steady, people-centered leader who can translate complex technology choices into clear business decisions and build trust across an organization, we invite you to apply.</p> <p>Required Education and Experience:</p> <ul> <li>Graduation from high school or GED equivalent; and </li><li>Ten (10) years of increasingly responsible experience in Information Technology (system analysis, strategic planning, multi-platform system integration, and/or project management) directly appliable to the requirements of the position with four (4) of those years in a supervisory or executive leadership role. </li><li>Bachelor's degree in computer science, management information systems, or another specific area of study as deemed applicable may substitute for two (2) years of experience.  </li><li>Master's degree in computer science, management information systems, or another specific area of study as deemed applicable may substitute for four (4) years of experience. </li></ul> <p>In addition to meeting the minimum qualifications, candidates should demonstrate the depth and breadth of leadership experience needed to successfully oversee a complex, citywide technology function.</p> <p>Desired Attributes:</p> <ul> <li>Experience leading an IT department or division in a complex organization </li><li>Experience developing and executing strategic technology plans </li><li>Experience overseeing cybersecurity, compliance, and disaster recovery functions </li><li>Experience managing enterprise-wide technology projects and system implementations </li><li>Experience managing departmental budgets and technology purchasing decisions </li></ul> <p>Available Schedule: </p> <ul> <li>Monday - Friday, 8:00 AM - 5:00 PM (occasional after-hours as needed) </li><li>Opportunity for alternate schedule after the first 90-days: </li><li>9-80 (nine-hour workdays with a three-day weekend every other week) </li></ul> <p>This position is part of the Executive employee group. </p> <p>Learn more about our benefits HERE.  </p> <p>Directly related experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law. Six steps are included in this salary range, allowing opportunity for annual movement through the steps.</p> <p> </p> <p>Healthcare Benefits:</p> <ul> <li>Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan </li><li>Life and Accidental Death and Dismemberment insurance - policy value of $50,000 paid by the City </li><li>Long-term disability insurance provided by the City </li><li>Health Reimbursement Account (HRA-VEBA) contributions provided by the City </li></ul> <p>Retirement Benefits:</p> <ul> <li>Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee </li><li>PERS is 100% fully paid as the City pays both the employer and the employee's (6%) contributions </li><li>Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning </li></ul> <p>Additional Benefits:</p> <ul> <li>Paid vacation, sick leave, and holidays </li><li>Employee Assistance Program (EAP) </li><li>The City's Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually </li><li>Access to the City's fully equipped fitness center 24/7 </li></ul> <p>Essential Functions of the Position:</p> <ul> <li> <p>Oversees, plans and manages all operations and activities of Innovation & Technology, including:</p> </li><li> <p>Development of and administering City's long-range Innovation & Technology Strategic Plan, and assisting other departments with technology planning, innovation, strategies, and business process improvement; multi-year capital improvement program management and monitoring.</p> </li><li> <p>Coordinating citywide customer service delivery and training to end users; serve as liaison or chair of various committees or departmental information group.</p> </li><li> <p>Reviewing and approving all City purchases of information systems technology and monitoring all citywide contracts and agreements for providing technology services.</p> </li><li> <p>Participates in planning area-wide, multi-agency technology services, network services and voice communication services.</p> </li><li> <p>Prepares and maintains a citywide disaster recovery plan and participates with other City departments in preparing department-specific plans.</p> </li><li> <p>Serves as project manager for all technology and information capital improvement projects, working directly with contractors, City management and staff, outside agencies and others affected by the project.</p> </li><li> <p>Manages implementation of new applications and develops resource allocations for projects.</p> </li><li> <p>Establishes technology use policy, Department performance measures and training, i to achieve expected Department results.</p> </li><li> <p>Ensures all City information services and network services meet expected service levels and are in compliance with appropriate business and legislative standards.</p> </li><li> <p>Prepares the Department annual budget and monitors expenditures.</p> </li><li> <p>Coordinates and communicates City technology and information services plans with City Council and City Manager.</p> </li><li> <p>Serves as the Chief Information Security Officer (CISO)</p> </li><li> <p>Supervises staff, including assigning work, scheduling, providing guidance, employee development, hiring, disciplinary recommendations, etc. </p> </li><li> <p>Responsible for conducting performance management reviews and evaluations of direct reports.</p> </li><li> <p>May be required to provide leadership in emergency situations.</p> </li><li> <p>The scope of the assigned area will depend on the departmental structure and is as the discretion of the department director.</p> </li></ul> <p>Other Functions of the Position:</p> <ul> <li>Performs other duties as assigned to support the overall function of the department and organizational goals. </li><li>Demonstrates regular, reliable, and punctual attendance. </li><li>Upholds the values of the organization and has strong customer service orientation. </li><li>Handles job stress and interacts effectively with others in the workplace. </li><li>Fosters an environment that embraces diversity, integrity, trust, and respect. </li><li>Is an integral team player, which involves flexibility, cooperation, and communication. </li></ul> <p>Competencies:</p> <p>Business Thinking - Effective performers see the City as a series of integrated and interlocking business processes. They understand general business concepts that govern these systems and their interfaces. They create and/or realign these systems in response to changing needs. They understand that a change in one process can have dramatic and unintended impact across the entire City. They are adept at using these interdependencies to synergistic advantage.</p> <p>Delegation - Effective performers willingly entrust work to others. They provide clear guidelines, monitor, redirect, and set limits as needed. They provide challenging assignments whenever possible, sharing the authority and providing resources and support that empower others to meet their expectations.</p> <p>Strategic Thinking - Effective performers act with the future in mind. They plan and make decisions within the framework of the City's strategic intent. They know and understand the factors influencing strategy (e.g., core competence, customers, and the organization's current strengths and limitations). They consider future impact when weighing decisions. They constantly think in terms of continually improving City services.</p> <p>Team Management - Effective performers create and maintain functional work units. They understand the human dynamics of team formation and maintenance. They formulate team roles and actively recruit and select to build effective workgroups. They develop and communicate clear team goals and roles and provide the level of guidance and management appropriate to the circumstances. They reward team behavior and foster a team atmosphere in the workplace.</p> <p>Technology Savvy - Effective performers use technology to be successful int their organizational role. They value technology and understand the necessity of leveraging it to stay productive and competitive. They are proactive in investigating and adopting new technologies to achieve competitive advantage.</p> <p>Work Environment & Physical Demands:</p> <p>Performs work indoors in an office environment with regulated and minimal environmental conditions. This role involves significant time spent sitting at a desk and working on a computer, with occasional driving required to various city department locations. The noise level is typically moderate to medium.</p> <p>To perform this job successfully, an individual must satisfactorily perform each essential duty. This position requires periods of standing, walking, and sitting. Must be able to crouch, bend, stoop, twist, turn, and balance. The employee regularly operates various office equipment, including computers, printers, copy machines, calculators, and telephones. Good eyesight, hearing, and dexterity are required.</p> <p>IMPORTANT (Please read):</p> <ul> <li>It is important your application shows all the relevant experience you possess. </li><li>Applications may be rejected if incomplete. </li><li>Resumes will not be accepted in lieu of an online application; an application will be considered incomplete with a "see resume" response.   </li><li>Please complete the application and answer the supplemental questions thoroughly to ensure our subject matter experts can appropriately evaluate your experience as we compare applicants. </li></ul> <p>How to Apply: </p> <ul> <li>Applications are only accepted online and must be received by the posted closing date/time. </li><li>Selection procedures and timelines subject to change.   </li><li>Those selected must be able to provide proof of legal right to work in this country.  </li></ul> <p>Use of AI-Generated Content in Employment Applications</p> <p>Employment with the City of Medford can be competitive, often there are many qualified applicants for each open position. We want to see application materials that reflect an applicant's unique personality and that accurately reflect their experience. The use of AI-generated content to complete employment applications and/or supplemental questions is discouraged and may result in disqualification. Each submission will be verified for originality and authenticity. However, AI tools for grammar checking and resume formatting are permitted. </p> <p>Hiring will be subject to successful completion of the following:</p> <ul> <li>Criminal history background investigation </li><li>CJIS clearance   </li><li>Favorable driving record    </li><li>Clear drug screen following federal law </li><li>Professional reference check </li></ul> <p>Questions or Assistance:</p> <ul> <li>If you have questions about the job posting, please contact the Human Resources department at (541) 774-2014.   </li><li>For technical assistance completing your online application, please contact Government Jobs at (855) 524-5627. </li></ul>