<p>Tao Group Hospitality offers competitive benefits for all full-time team members such as:</p> <ul> <li> <p>Medical, Dental, and Vision Coverage</p> </li><li> <p>401(k) Retirement Program with Employer Match</p> </li><li> <p>Life and Disability Insurance Plans</p> </li><li> <p>Ancillary Insurance Plans</p> </li><li> <p>Employee Assistance Program</p> </li><li> <p>Fertility & Family Forming Support and Resources</p> </li><li> <p>Pet Insurance</p> </li><li> <p>Employee Discounts</p> </li><li> <p>TAO Savings Marketplace</p> </li><li> <p>Time off and much more!</p> </li></ul> <p>POSITION SUMMARY:</p> <p>The Tao Group Hospitality Sales Administrative Assistant must be personable, organized, and able to work in a fast-paced environment. They must exhibit the ability to plan, prioritize and demonstrate exceptional follow-up skills. They must be courteous, persuasive, client focused, professional, and positive always.</p> <p>ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:</p> <ul> <li>Systems management including but not limited to updating clerical duties such as answering phones in a high-volume setting, preparing event menus and other paperwork for various meetings through the week. </li><li>Provide Sales team with clerical and administrative support include emailing, answering phones, data-entry, accounting and performing all other general office duties. </li><li>Process information for accounting including month end commissions. </li><li>Monitor, screen, respond to and distribute incoming communications via e-mail and phone in a timely manner. </li><li>Provide guest service to internal employees, guests, and all customers of TAO Group Hospitality. </li><li>Voicemail follow-up and rolling calls as needed. </li><li>Assists with Triple Seat reports and updates revenue reports on a weekly basis. </li><li>Closes out all events in Triple Seat once the event has taken place. </li><li>Assist and/ or complete additional tasks as assigned. </li></ul> <p>EDUCATION/WORKING KNOWLEDGE:</p> <ul> <li>Effectively communicates in English, in both written and verbal forms. </li><li>Basic knowledge of computer software to include Outlook, MS Word, Excel, OneNote, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine. </li><li>Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts. </li><li>Polished appearance and demeanor. </li><li>Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures. </li><li>Solid written and verbal communication skills </li><li>Strong computer skills a must (Outlook, Excel, Word, general databases) </li><li>Emphasis in math skills for accounting assistance </li><li>Experience in database organization </li><li>Basic understanding of legal contract language </li><li>High School Diploma Required or equivalent and or equivalent combination of education and experience in a related field </li><li>21+ years of age </li></ul> <p>SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE</p> <p>The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions</p> <p>*</p> <ul> <li>Must have strong problem-solving skills </li><li>Excellent written and verbal communication skills required </li><li>Ability to work under pressure and meet deadlines </li><li>Must have good positive energy throughout the day </li><li>Must be able to read the computer monitors and print legibly </li><li>Must be able to sit and/or stand for extended periods of time </li><li>Must be able to move quickly through work and set the pace in the office </li><li>Must be able to push and lift up to 75 lbs. </li><li>Small to Medium office environment </li><li>Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment </li><li>5-25% Local Travel (United States) </li><li>Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume </li><li>May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required </li><li>Maintain a professional, neat, and well-groomed appearance adhering to Company standards </li><li>Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner </li><li>Ability to maintain a high level of confidentiality </li><li>Ability to handle a fast-paced, busy, and somewhat stressful environment </li></ul>