<p>Job Summary:</p> <p>The Production Technician is a post-entry level position, having met all requirements either through possessing equivalent experience or having acquired applicable training while onsite. This position will collaborate with various teams in Shared Services to fulfill repair and assembly responsibilities; this position will also be required expand on training to include technical processes pertaining to testing, troubleshooting, and level 1 staging functions within the assigned workgroups. Reporting to the Production & Repair Coordinator or other senior designee within Shared Services, the Production Technician I responsibilities include, but are not limited to, the activities listed below.</p> <p>Core Duties:</p> <ul> <li>Maintain a consistent and positive attendance pattern. </li><li>Assist all repair, test, & Level 1 staging functions within configuration and deployment work groups. </li><li>Adhere to established procedures to test, repair, and assemble equipment within various workgroups. </li><li>Perform pass/fail diagnostic testing, cleaning, refurbishment, and preventative maintenance on mechanical and electronic equipment including, but not limited to, printers, scanners, monitors/displays, LCD's, keyboards, PC's, servers, point of sale systems and peripherals, and service parts, using Spencer's approved procedures and documentation. </li><li>Perform mechanical repair functions of equipment with moderate guidance from higher-level Production Technicians or other senior designees. </li><li>Performs assembly/disassembly of POS hardware equipment using Spencer Technologies proprietary work instructions and customer specifications with moderate guidance from higher-level Production Technicians or other senior designees. </li><li>Perform level 1 troubleshooting functions on equipment staged & processed within the configuration and deployment work groups with moderate guidance from higher-level Production Technicians or other senior designees. </li><li>Assist & support Shared Services teams including, but not limited to, the assembly and/or disassembly of registers in Deployment. </li><li>Assist in maintaining Spencer's quality control procedures and standards through adherence to and practice of approved procedures and standards. </li><li>Maintain accurate transactions and detailed data entry and record keeping for all work being processed. </li><li>Performing Production support duties such as building test beds. </li><li>Ability to research and obtain necessary equipment specifications, test procedures, and diagnostic information, and any/all required documents and guides needed for processing. </li><li>Assist other team members to accomplish other related tasks. </li><li>Assist in new product/process evaluation/introduction as directed. </li></ul> <p>Basic Qualifications:</p> <ul> <li>Must be 18 years or older. </li><li>High school diploma or GED and a minimum of 2-4 years of related experience and/or training, or equivalent combination of education and experience. </li><li>Use of Microsoft Office, including Outlook, Excel, and Word. </li><li>Ability to keep accurate records on paper and electronically. </li><li>Able to work independently, with moderate direct supervision. </li><li>Good written and oral communication skills. </li><li>Knowledge of basic electronics. </li><li>Familiarity with iOS devices preferred. </li><li>Minimum 2-4 years computer service experience in a fast-paced business environment. </li></ul> <p>Physical Requirements:</p> <p>50% Continuously required to stand</p> <p>50% Frequently required to walk</p> <p>100% Frequently required to utilize hand and finger dexterity</p> <p>75% Frequently required to climb, balance, bend, stoop, kneel or crawl</p> <p>75% Frequently required to talk or hear</p> <p>50% Continually work near moving mechanical parts</p> <p>0% Occasionally work in high, precarious places</p> <p>0% Continually work around fumes, airborne particles, or toxic chemicals</p> <p>While performing the duties of this job, the noise level in the work environment is usually Quiet/Moderate/Loud.</p> <p>The employee must occasionally lift and/or move up to 50 pounds</p> <p>Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus</p>