<p>The purpose of this class is to provide, in a "Shared Service environment," a back-office operation and coordination of work related to advisement, registration, international, and student services, including student applications, registration, drop/add, scanning, indexing, and fraud research.</p> <p>High School diploma/GED and three (3) years full time of clerical experience to include data entry, working in an office environment, preferably in a business which is customer service related.  Experience working in a Registrar's Office, Admissions, Financial Aid or with Student/Accounts preferred. Experience working in Higher Education preferred. Knowledge/experience working with document imaging and Student Information systems, specifically Banner, preferred. Must be able to work some evenings and occasional weekends.</p> <p>Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field.  Generally, employees are hired in the lower third of the scale.  </p> <p>For Best Consideration Please Apply By: September 7, 2025</p> <ul> <li>Provide day to day processing of enrollment related paperwork. </li><li>Resolve and troubleshoot problems in daily processing of service requests related to areas related to enrollment. </li><li>Process, prepare and validate student documents relating to all aspects of the enrollment process to meet standards of data quality for internal and external reporting compliance. </li><li>Process inquiries from internal and external sources to facilitate efficient office operations. </li><li>Audit and/or verify student records.  Research and resolve discrepancies. </li><li>Process entry of admissions applications, generating student ID numbers based on CCBC standards and SOP's </li><li>Verify admissions applications for CCBC. Includes editing of student personal information/program and courses/time status/graduation information in Banner, processing application from Element 451 CRM system etc.   Requires data research on all applications from all CCBC locations. </li><li>Utilize Element 451 as a customer relationship management (CRM) system to organize and complete daily tasks assigned.   </li><li>Review suspected fraudulent student records. Contact students regarding ID and Residency verifications. </li><li>Assist with notifications to students, i.e., letters, emails to prepare for timely mailings from Registrar's office, Financial Aid, and other offices. </li><li>Scan/Index into Banner Extender, and review for clarity student enrollment information, ID and residency documentation, applications, registrations, drop/adds, high school/college transcripts, change of information, refund requests, graduation applications, etc. </li><li>Process time sensitive mailings from various departments including Registrar's office, Early College Access Program, and Financial Aid.    </li></ul> <p>Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.</p>