<p>Overview</p> <p>POSITION OVERVIEW: Responsible for supporting students in an open lab environment. Promote a learning atmosphere in the lab, which encourages effective work habits and provides a safe, clean, and orderly physical environment. Provide an exceptional customer service experience both internal and external customers throughout every interaction.</p> <p>REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.</p> <p>Responsibilities</p> <p>ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):</p> <p>(90%) Student Support</p> <ul> <li>Support student activities in a healthcare open lab environment. </li><li>Promote a learning atmosphere in the labs, which encourages effective work habits and provides a safe, clean, and orderly physical environment. </li><li>Serve as a resource person for students from multiple healthcare programs. </li><li>Maintain the lab at the level of stated educational specifications. </li><li>Maintain and repair lab equipment. </li></ul> <p>(10%) Other</p> <ul> <li>Maintain records of lab activities. </li><li>Cooperate with other activities scheduled in the lab. </li><li>Implement policies of the lab. </li><li>Suggest materials and equipment for requisition. </li><li>Provide an exceptional customer service experience to both internal and external customers throughout every interaction. </li></ul> <p>Qualifications</p> <p>EDUCATION AND EXPERIENCE:</p> <ul> <li>An Associate's degree in nursing is required, a Bachelor's degree in nursing (or active enrollment) is preferred. </li><li>Two years (4,000 hours) recent relevant work experience in the appropriate health care environment (clinical medical office, hospital, long-term care facility). </li></ul> <p>CERTIFICATIONS, LICENSURE, REGISTRATION:</p> <ul> <li>Must be licensed as a Registered Nurse in the State of Wisconsin. </li></ul> <p>KNOWLEDGE, SKILLS, AND ABILITIES:</p> <p>KNOWLEDGE</p> <ul> <li>Knowledge of Lakeshore's mission, vision, and strategic direction. </li></ul> <p>SKILLS</p> <ul> <li>Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.) </li><li>Excellent written and verbal communication skills. </li><li>Strong organizational and time-management skills. </li><li>Effective interpersonal skills and customer service skills. </li><li>Strong critical thinking and problem-solving skills. </li></ul> <p>ABILITIES</p> <ul> <li>Adapt quickly to new and changing technology. </li><li>Perform work accurately and thoroughly, with a high level of accountability and attention to detail. </li><li>Work independently, as part of a team and/or with minimal supervision. </li><li>Present self in a professional, ethical, and respectful manner at all times. </li><li>Use discretion and maintain a high level of confidentiality. </li><li>Prioritize and manage multiple projects or tasks, maintaining deadlines. </li><li>Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders. </li></ul> <p>PHYSICAL DEMANDS/WORK ENVIRONMENT:</p> <ul> <li>While performing the duties of this job, the employee is regularly required to sit and talk or hear. </li><li>The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. </li><li>The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. </li><li>The employee must occasionally lift and/or move up to 25 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. </li><li>Work environment may require multi-tasking. </li><li>The noise level in the work environment is usually moderate. </li></ul> <p>This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.</p>