<p>Site: Wentworth-Douglass Hospital</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.</p> <p>Our practice is located in a state-of-the-art facility at 10 Members Way, Suite 500 in Dover, NH 03820. As an Internal Medicine office, we provide outstanding primary care and preventative health care to adult patients. We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our true patient-centered medical home model for our patient's care. The whole team really gets to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.</p> <p>We are seeking a full-time, 40-hour Medical Assistant to join our Internal Medicine team. The operating hours of the department are Monday through Friday 8:30am-5:00pm, we can be flexible with schedules according to a candidate's availability and preference!</p> <p>Job Summary</p> <p>Summary</p> <p>This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.</p> <p>Does this position require Patient Care?</p> <p>Yes</p> <p>Essential Functions</p> <ul> <li>Interview patients to obtain medical information and measure their vital signs, weight, and height. </li><li>Show patients to examination rooms and prepare necessary equipment for healthcare providers. </li><li>Record patients' medical history, vital statistics, or information such as test results in medical records. </li><li>Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach. </li><li>Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. </li><li>Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked. </li><li>Clean and sterilize instruments and dispose of contaminated supplies. </li></ul> <p>Qualifications</p> <p>Education</p> <p>High School Diploma or Equivalent required</p> <p>Licenses and Credentials</p> <p>Basic Life Support [BLS Certification] preferred</p> <p>Certified Medical Assistant [National Certification] preferred</p> <p>Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred</p> <p>Experience</p> <p>Direct MA experience or medical field work 0-1 year preferred</p> <p>Knowledge, Skills and Abilities</p> <ul> <li>Strong interpersonal and communication skills are essential for success in this position. </li><li>Ability to prioritize tasks in complex and busy environments. </li><li>Accuracy and attention to detail. </li><li>Comply with all local, state, and federal privacy and confidentiality rules and regulations. </li><li>Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. </li><li>Comprehensive knowledge of medical terminology, procedures, and protocols. </li><li>Proficiency in electronic health record (EHR) systems and medical office software. </li><li>Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. </li><li>Managing one's own time and the time of others. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Preferred:</p> <ul> <li>Medical Assistant Course or diploma program or a minimum of 1 year professional experience </li><li>National MA Certification via AAMA, AMT, NHA, or NCCT </li><li>Epic experience </li></ul> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>10 Members Way</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>