<p>Who we are:</p> <p>It's pretty exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.</p> <p>As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.</p> <p>QTS is Powered by People. People who play a vital role in our company's culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.</p> <p>Who You Are:</p> <p>At QTS, our LOA Administrator is vital to our continued success. This individual sets the tone for how we handle LOA administration, including process improvement, to drive an ideal experience for our most valued item at QTS, our people. We are looking for someone who likes to challenge traditional processes and create new and exciting approaches in how we think about this work. Individuals with a passion for relationships, change management, and the ability to work in a fast-growing environment will thrive in our organization.</p> <p>The Impact You Will Have:</p> <p>In the LOA Administrator role, you will drive innovation and thought leadership by defining and developing processes and work flows for leaves of absence at QTS. In this role, you will ensure compliance with all applicable federal, state, and local leave laws and regulations, while collaborating with key internal stakeholders, third-party administrators, the payroll team, and government agencies. Strong communication skills, experience with audits, and review and updating leave policies are also a core component to this role.</p> <p>What You Will Do:</p> <ul> <li>Oversee and manage all leave types, including FMLA, ADA, PWFA, USERRA, state-paid family leaves, parental leave, and disability, ensuring compliance with applicable laws and company policies and a seamless experience for our employees. </li><li>Collaborate with key teams such as People Services and Legal to maintain compliant policies and protections. </li><li>Coordinate accommodation requests under ADA and other applicable laws, and maintain confidential, detailed documentation of all accommodation requests and outcomes. </li><li>Stay current on federal, state, and local leave and accommodation laws and regulations (e.g., FMLA, ADA, state-specific laws). </li><li>Conduct monthly audits to verify accuracy and compliance of leave data. </li><li>Identify opportunities for process improvement and efficiency through system optimization and streamlined procedures. </li><li>Serve as a key resource for employees, providing clear guidance on leave and accommodation policies. </li><li>Develop and deliver training materials for employees and managers to improve their understanding of leave procedures and policies. </li><li>Maintain People Services system procedures, user guides, and FAQs to enhance accessibility and clarity. </li><li>Manage Worker's Compensation claims in coordination with the EHS team. </li></ul> <p>What You Will Need to be Successful (basic qualifications):</p> <ul> <li> <p>Bachelor's degree in business administration, Human Resources, or related field, or equivalent work experience.</p> </li><li> <p>3+ years of experience in leave of absence and/or disability claim management.</p> </li><li> <p>In-depth knowledge of FMLA, ADA, PWFA, USERRA, and other state-specific leave laws.</p> </li><li> <p>Knowledge of HIPAA policy and confidentiality requirements.</p> </li></ul> <p>Other Key Skills:</p> <ul> <li> <p>Exceptional organizational and time management skills.</p> </li><li> <p>Strong interpersonal and communication skills to work effectively with diverse stakeholders.</p> </li><li> <p>Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); experience with HRIS systems (Workday preferred).</p> </li></ul> <p>The Perks (and these are just a few!):</p> <ul> <li> <p>Q-Rest Sabbatical.</p> </li><li> <p>Employee Stock Purchase Plan.</p> </li><li> <p>QTS scholarship for dependents.</p> </li><li> <p>Eagle Club Award Trip Eligibility.</p> </li><li> <p>Paid Volunteer and Floating days.</p> </li><li> <p>Tuition Assistance, Parental Leave and Military Leave Assistance.</p> </li></ul> <p>We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.</p> <p>The "Know Your Rights" Poster is included here:</p> <p>Know Your Rights (English)</p> <p>Know Your Rights (Spanish)</p> <p>The pay transparency policy is available here:</p> <p>Pay Transparency Nondiscrimination Poster-Formatted</p> <p>QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.</p>