<p>Overview & Benefits</p> <p>Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan's leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.</p> <p>When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.</p> <p>For more information about Oakland County benefits and employee perks, please visit:</p> <p>https://www.oakgov.com/government/human-resources/benefits/new-hire</p> <p>General Summary</p> <p>Annual Salary- $ 37,033- $50,120</p> <p>This position is on site.</p> <p>Do you enjoy keeping things organized, working with people, and making sure important details are handled with care? As an Office Support Clerk at the Oakland County Circuit Court, you'll provide essential clerical and administrative support to ensure court operations run smoothly. In this role, you'll assist the public, support court staff, and manage a variety of records and documents with accuracy and professionalism. Every day brings an opportunity to contribute to the efficiency and fairness of the court system.</p> <p>What You'll Do:</p> <ul> <li>Provide reception and customer service support by assisting the public, court staff, and attorneys with professionalism and tact. </li><li>Search, retrieve, and input data using court software while ensuring accuracy and compliance with policies. </li><li>Prepare, process, and format documents such as memos, reports, and court orders. </li><li>Maintain and safeguard records, including those with restricted or nonpublic access, and operate scanning equipment to index digital files. </li></ul> <p>Why You'll Love This Job:</p> <ul> <li>Support the important work of the Circuit Court by ensuring accurate records and smooth daily operations. </li><li>Gain valuable experience in clerical work, data entry, and record management in a professional environment. </li><li>Interact with the public and legal professionals in a role that combines customer service and office administration. </li><li>Grow your organizational, communication, and technical skills while contributing to meaningful public service. </li></ul> <p>If you are detail-oriented, organized, and eager to support the justice system, this position offers a rewarding opportunity to serve your community and grow your career.</p> <p>Minimum Qualifications</p> <p>EXPERIENCE, TRAINING, KNOWLEDGE, SKILLS & ABILITIES</p> <p>REQUIRED MINIMUM QUALIFICATIONS</p> <ol> <li> <p>Be a high school graduate OR have a certificate of successful completion of the General Educational Development (GED) Test.</p> </li><li> <p>Have had at least six (6) months of full-time clerical work experience.</p> </li></ol> <p>ESSENTIAL JOB FUNCTIONS</p> <p>Greets, registers, and assists the public in filling out forms, questionnaires, and applications. Refers clients and forwards messages to proper parties.</p> <p>Provides in-depth information about the programs and services available through the Pretrial & Justice Services department, referring as needed to updated reference documents and fee listings.</p> <p>Responds to various public inquiries and complaints by phone and in person, using knowledge of the computer system and traditional paper files to research and retrieve information. Confers with co-workers as needed to provide complete responses.</p> <p>Performs document production. Composes and types general letters and memoranda from rough drafts, forms, or general instructions, involving the assembly of data from computer and paper file or record sources.</p> <p>Initiates and completes documents for formal approval, according to department procedures. Exercises judgement to determine if requesting individuals are authorized to receive certain types of information.</p> <p>Inputs text, data, and codes into computer database using correct printed source documents or scanned bar code information. Reviews information for accuracy and corrects as required. Conducts research when forms are incomplete, or data is unclear, and updates the information accordingly.</p> <p>Sorts, opens, and distributes in-coming mail and departmental materials.</p> <p>Scan and use bar code information to locate and track documents on the computer.</p> <p>Schedules appointments or interviews by consulting a computer system or paper list, time schedule, or other record, or by contacting the appropriate parties.</p> <p>Reviews and keeps an updated copy of reference listings of personnel and services available for referral.</p> <p>Addresses various forms, envelopes, packages, etc., using a personal computer and printer.</p> <p>Files various reports, documents, correspondence, etc., following standardized office procedures.</p> <p>Operates various office machines such as fax, computer printers, and duplicating equipment.</p> <p>Utilizes current countywide and/or department specific software to complete assignments.</p> <p>ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS</p> <p>Ability to communicate to accurately convey information, using tact and diplomacy.</p> <p>WORKING CONDITIONS</p> <p>Work is performed in a typical office environment.</p> <p>IMPORTANT NOTE: The primary purpose of this job description is to set a fair and equitable salary range for this job classification. Generally, only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties and responsibilities will be assigned by the supervisor.</p> <p>ADDITIONAL DESIRABLE QUALIFICATIONS</p> <ol> <li> <p>Thorough ability to communicate in a clear, polite, and courteous manner.</p> </li><li> <p>Coursework, training, and/or experience in office support methods and technology.</p> </li><li> <p>Considerable knowledge of grammar, spelling, punctuation, and arithmetic.</p> </li><li> <p>Considerable ability to follow oral and written instructions.</p> </li><li> <p>Considerable skill and ability in operating a variety of office machines such photocopiers, computer printers and fax machines.</p> </li><li> <p>Considerable ability to make routine decisions in accordance with departmental policies and procedures.</p> </li><li> <p>Considerable ability to utilize current word processing, spreadsheet, database, e-mail and Internet software.</p> </li></ol> <p>Additional Minimum Qualifications</p> <p>N/A</p> <p>Union*</p> <p>BU21 - Circuit Court Employees (AFSCME)</p> <ul> <li>If applicable </li></ul> <p>EEO Statement</p> <p>We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.</p> <p>Inclusion Statement</p> <p>Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.</p>