<p>Administrative Assistant-Financial Aid PT</p> <p>Sugar Grove Campus</p> <p>Part-time Support Staff</p> <p>Hybrid Option: No</p> <p>Join our dynamic team at Waubonsee Community College, where your career can flourish. Be part of a transformative institution, dedicated to making a positive impact in our community and the lives of our students. Waubonsee Community College is committed to hiring and retaining exceptional faculty and staff who are committed to the college's culture of collaboration, professional growth and student success. Your future starts here - join us today!</p> <p>The Financial Aid Administrative Assistant reports to the Director of Student Financial Aid Services. This position provides administrative support to the Director and Financial Aid team. When assigned to the reception desk at Sugar Grove and Aurora campuses, this position serves as the initial contact point for students and parents seeking information and assistance from the Financial Aid Office. Responsibilities include answering the main outside phone number, receiving students and parents at the reception desk and entering them into the appointment system, for referral to see a Financial Aid Advisor, receiving documents submitted to complete financial aid applications and scanning and indexing them into Xtender, and assisting the Financial Aid Systems team with running the processes in Banner that review and award aid applicants.</p> <p>Answer phone and walk-in questions at the reception desk.Enter students into the scheduling system to see Financial Aid Advisors.</p> <p>Provides event coordination support.</p> <p>Assist with travel arrangements, P-Card reconciliation, office purchases, and manage supply inventory.</p> <p>Respond to emails in the Financial Aid mailbox.</p> <p>Review emails from students regarding changes of major and update the course audit spreadsheet.</p> <p>Run processes that select students to be reviewed by Financial Aid Advisors.Distribute students to the Advisors for review.</p> <p>Pick up, deliver and process incoming mail on a daily basis.</p> <p>Monitor inventory of office supplies, department forms and brochures.</p> <p>Send and distribute financial aid applications as requested.</p> <p>Stock display racks with appropriate financial aid information.</p> <p>Perform other duties as assigned by the Director of Student Financial Aid Services.</p> <p>Minimum Qualifications</p> <p>High school diploma or equivalent required; additional secretarial coursework preferred.One year of specialized or technical training beyond high school is preferred.</p> <p>One year related clerical experience required, including experience with data entry, MS Office, electronic mail and electronic calendar programs required.</p> <p>One year of customer service experience required.</p> <p>Microsoft Office coursework and familiarity with business process functions preferred.</p> <p>Ability to type 30 wpm.</p> <p>Excellent communication, human relations and organizational skills.</p> <p>Bilingual (Spanish/English) preferred. Please attach the following documents when applying:</p> <ul> <li> <p>Cover Letter-No</p> </li><li> <p>Resume-Yes</p> </li><li> <p>References-No (Can be provided at interview)</p> </li><li> <p>Transcripts-No (Can be provided at interview)</p> </li></ul> <p>Position Details</p> <p>req2101</p> <p>Grant Funded: No</p> <p>Minimum Starting Rate: 19.33 - 23.29</p> <p>Compensation Type: Hourly</p> <p>Compensation: The pay for this position will be determined by your experience, education, and qualifications.</p> <p>Work Schedule: Varies</p> <p>Work Hours: 25 hours/week</p> <p>Testing: Yes</p> <p>Targeted Hire Date: 4/6/2026</p> <p>Benefits: Click to See Benefits Page</p> <p>Special Instructions: Please attach all required documents at the time of application. If degree above high school was earned, official transcripts are required to be submitted if hired.</p> <p>EOE, including disability and veteran</p>