<p>Min Compensation</p> <p>USD $67,500.00/Yr.</p> <p>Max Compensation</p> <p>USD $81,000.00/Yr.</p> <p>Overview</p> <p>Why We Need Your Talents:</p> <p>The Poker Training Manager develops, manages, coordinates and presents training and staffing development programs for hourly, supervisory, and manager levels of team members for the Poker Department.</p> <p>Responsibilities</p> <p>Where You'll Make an Impact:</p> <ul> <li> <p>Work with Director of Poker to develop and implement departmental training programs for the following (but not limited to):</p> </li><li> <p>Training for Chip Runners</p> </li><li> <p>Proper Money Handling Procedures</p> </li><li> <p>Properly Check for Counterfeits</p> </li><li> <p>Proper Fill Procedures</p> </li><li> <p>Guest Services - Internal and External</p> </li><li> <p>What to do with irate guest</p> </li><li> <p>What to do with intoxicated guest</p> </li><li> <p>Tip Acceptance</p> </li><li> <p>Dealer Training Classes</p> </li><li> <p>Training for Brush</p> </li><li> <p>Greeting Guests</p> </li><li> <p>Bravo Training</p> </li><li> <p>How to Make an Players Card</p> </li><li> <p>Radio Usage</p> </li><li> <p>Microphone Training</p> </li><li> <p>Phone Answering</p> </li><li> <p>Guest Service - Internal and External</p> </li><li> <p>What to do with irate guest</p> </li><li> <p>What to do with intoxicated guest</p> </li><li> <p>Keeping Area Clean</p> </li><li> <p>Poker Games 101</p> </li><li> <p>Training for Dealers</p> </li><li> <p>Bravo Training</p> </li><li> <p>EOH Procedures</p> </li><li> <p>Proper Fill Procedures</p> </li><li> <p>Proper Pitch</p> </li><li> <p>Game Procedures</p> </li><li> <p>The Rock</p> </li><li> <p>Straddles</p> </li><li> <p>3 Blind</p> </li><li> <p>Time Rate</p> </li><li> <p>Running It Twice</p> </li><li> <p>Guest Services - Internal and External</p> </li><li> <p>What to do with irate guest</p> </li><li> <p>What to do with intoxicated guest</p> </li><li> <p>Improve Hands per Hour</p> </li><li> <p>Supervisor Training</p> </li><li> <p>MTLs</p> </li><li> <p>Conflict Resolution</p> </li><li> <p>Guest Services</p> </li><li> <p>How to Deliver Floor Rulings</p> </li><li> <p>Develop and prepare all training manuals and materials in a format consistent with the company</p> </li><li> <p>Develop methods to measure the effectiveness of training</p> </li><li> <p>Manage departmental orientation and employee recognition programs</p> </li><li> <p>Monitor attendance of all required training courses for department</p> </li><li> <p>Develop team-building exercises and workshops</p> </li><li> <p>Update records and compile statistical reports regarding training</p> </li><li> <p>Review training activities with the Director of Poker</p> </li><li> <p>Other duties as assigned</p> </li></ul> <p>Skills to Help You Succeed:</p> <ul> <li>Demonstrated ability to analyze and interpret training needs and results. </li><li>Ability to perform assigned duties under frequent time pressures. Casino is a 24/7 high energy environment with bright lights, noise, exposure to smoke and alcohol. </li><li>Ability to lead and mentor a team </li><li>Broad variety of tasks and deadlines requires an irregular work schedule. May require extended hours across all shifts to provided training and service to all team members. </li><li>Ability to perform assigned duties in an interruptive office. </li></ul> <p>Qualifications</p> <p>Must-Haves:</p> <ul> <li>Must have at least three (3) years of Poker managerial experience </li><li>Must have at least two (2) years of training experience </li><li>Demonstrate knowledge and understanding of poker operations and current industry trends </li><li>A 4-year degree in a related field or equivalent work experience </li><li>Must be able to comply with all state gaming regulations, which may include obtaining a license. </li></ul> <p>Physical Requirements:</p> <ul> <li>The ability to work irregular hours and extended shifts, including late nights, early mornings, weekends and holidays. </li><li>Ability to work extended hours across all shifts in a 24/7 work environment. </li><li>Ability to be exposed to alcohol, smoke, bright lights, and noise. </li><li>Ability to walk up and down 31 stairs to the Casino floor. </li></ul> <p>What We Offer</p> <p>Perks We Offer You</p> <ul> <li>Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include: </li><li>Free Basic Life Insurance </li><li>Free Short Term & Long-Term Disability </li><li>Generous retirement savings options </li><li>Paid Time Off </li><li>Tuition Reimbursement </li><li>On-site Wellness center for Team Members and eligible dependents (Maryland Property only) </li><li>Training and pathways for career growth </li><li>Robust Rewards & Recognition Programs </li><li>Annual Merit Based Pay Increases </li><li>Discretionary Performance Bonuses </li><li>Discretionary Service Bonuses </li><li>Free parking </li><li>Free food and discounted meals </li><li>Live! Hotel, Food & Beverage, and Entertainment Discounts </li></ul> <p>Life at Live!</p> <p>Individuals chosen to be part of the Live! Team can expect:</p> <ul> <li>To be part of an exciting experience unlike any other in the market. </li><li>To be given the power and responsibility to put service and community first. </li><li>To come together as a strong team, while valuing and celebrating our diversity. </li><li>To be given the tools, resources, and opportunity to grow in their career. </li><li>To work hard and have fun. </li><li>Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. </li><li>The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! </li><li>Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. </li><li>You will work in an environment where smoking is allowed. </li></ul>