<p>Stamford Health, a well-established, award-winning Healthcare System with multiple locations in CT has an opportunity for a Full-time Medical Assistant in Norwalk.</p> <p>As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:</p> <ul> <li>Competitive salary </li><li>Comprehensive, low-cost health insurance plans available day one </li><li>Wellness programs </li><li>Paid Time Off accruals </li><li>Tax deferred annuity and (403b) pension plan </li><li>Tuition reimbursement </li><li>Free on-site parking </li></ul> <p>Assist the Operations Manager in managing the daily operations of the practice locations.</p> <p>Promptly and professionally answers telephone calls and inquiries. Routes and/or resolves call appropriately.</p> <p>Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.</p> <p>Coordinates the scheduling of patients for appropriate testing. This includes setting up appointments and notifying vendor/technician of patient schedules. Provides appropriate information to the patient at time of scheduling. Obtains appropriate information from referring physician and/or patient and inputs into database.</p> <p>Verifies insurance coverage and/or pre-certification, inputs data for billing and reimbursement. Follows appropriate procedures to ensure appropriate charges are generated. May follow up with patients and/or third-party payors to ensure maximum reimbursement.</p> <p>Assists with managing the provider schedule</p> <p>Ensure all Durable Medical Equipment (DME) is ordered and manages applicable in-basket messages in a timely fashion</p> <p>Assists in ensuring staff manage their in-basket messages pertaining to DME and Certificate of Medical Necessity (CMN's).</p> <p>Is proficient in database/spreadsheet software provided by vendor and/or Hospital. Maintains databases/spreadsheets as appropriate. Prepare reports as requested.</p> <p>Provides information to patients and physician offices regarding available services. Responds to billing and vendor issues, insurance queries, etc. May assist with mailings of marketing literature as assigned.</p> <p>Provides administrative support ensuring excellent customer service and efficient and cost-effective operations.</p> <p>Keeps vendors, technicians, physician(s), and director appraised of appropriate operations issues. Assists in the development of procedures and documentation to ensure efficient operations of sleep services.</p> <p>Practice and adhere to Stamford Health's "Code of Conduct" philosophy, Stamford Hospital Standards for Service Excellence, and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.</p> <p>A High School diploma is required, associate's degree preferred with a minimum of 3 years of medical office experience.</p> <p>Must exhibit a high degree of responsibility in confidential matters.</p> <p>Knowledge of office record keeping, and workflow processing is required.</p> <p>Ability to work independently and balance multiple priorities is required.</p> <p>Effective communication skills, both verbal and written English proficiency required</p> <p>Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.</p> <p>Strong interpersonal skills are required. Broad-based experience successfully working with physicians and individuals.</p> <p>Proficient in Microsoft Word, Excel, Outlook and EMR.</p>