<p>Site: The Brigham and Women's Hospital, Inc.</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Summary:</p> <p>Responsible for planning, routing, and confirming service appointments to repair and service office equipment. Addresses equipment complaints, conducts diagnostic tests, and researches engineering and service manuals. Cleans parts and components, repairs disabled parts, and replaces parts.</p> <p>Essential Functions:</p> <p>Sets up and operates audiovisual equipment (flat-screens, podiums, microphones, etc.) throughout the hospital.</p> <ul> <li>Operates equipment in booths to videotapes events, provides overflow for various meetings, provides computer overhead projection, slide and video projection and audio equipment. </li><li>Assists professional community with their presentations, helping set up and organize for rounds/meetings. </li><li>Maintains all equipment and provides Manager with inventory needs, such as bulbs for projectors as well as maintaining all systems, microphones etc. in booths as well as other locations where AV equipment is used. </li><li>Provides basic video-taping and editing using Adobe Creative Suite for rounds, meetings, presentations and uploading them to our server using HTML5 coding. </li><li>Provides back-up webcasting services within the hospital </li><li>Support and record hybrid meetings using Zoom, Teams and any other video conferencing software. </li></ul> <p>Qualifications</p> <p>Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Basic audio visual experience preferred and Customer service work experience 2-3 years required Knowledge, Skills and Abilities - Basic AV knowledge and computer skills. - Ability to troubleshoot problems during presentations. - Experience in software, including MS Office Products/Adobe software. - Ability to perform video-editing after videotaping to complete and post to Shared Drives and/or convert to digital formats, links. - Must be able to prioritize workload. - Must present in a very professional manner, including behavior, communication and appearance.</p> <p>Additional Job Details (if applicable)</p> <p>Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>45 Francis Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>