<p>Corporate Concierge</p> <p>#35860</p> <p>Location: Kansas City, KS</p> <p>Company: Dairy Farmers of America</p> <p>Category: Administrative Services</p> <p>Job Description</p> <p>General Purpose:</p> <p>Support the corporate headquarters as the first point of contact for inbound telephone inquiries and office visitors/guests. Receive and relay messages/telephone calls from internal and external sources, greet and direct guests/visitors, issu e appropriate security passes, report security issues, respond to common inquiries, and perform basic administrative support activities. Provide exceptional customer service and a high level of professionalism and skill in operating a multi-line phone system.</p> <p>Job Duties and Responsibilities:</p> <ul> <li>Answer and screen incoming calls; greet callers, provid e information, transfer calls, and tak e messages </li><li>Administer main voicemail </li><li>Pro duce monthly phone reports </li><li>Follow security protocols and office procedures </li><li>Assist with facility access badges </li><li>Maintain an organized reception area </li><li>Submit building work orders as requested </li><li>Provide administrative services as needed </li><li>The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.?Other dut ies may be assigned. </li></ul> <p>Minimum Requirements:</p> <p>Education and Experience</p> <ul> <li>High School Diploma or equivalent </li><li>1-2 years of reception, administrative, or business experience </li><li>Certification and/or License - N/A </li></ul> <p>Knowledge, Skills and Abilities</p> <ul> <li>Possess strong organizational skills and has ability to handle multiple tasks with attention to detail </li><li>Proficiency in MS Office software with an emphasis on Word, Excel and PowerPoint </li><li>Knowledge of administrative and clerical procedures </li><li>Knowledge of customer service principles and practices </li><li>Able to communicate clearly, concisely and courteously with clients, customers, guests and staff </li><li>Ab le to operate phone system </li><li>Must be able to read, write and speak English </li></ul> <p>An Equal Opportunity Employer</p>