<p>Job Description</p> <p>Location: New York City, NY (Onsite required)</p> <p>Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.</p> <p>We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.</p> <p>The Workplace Location Services Analyst acts as the true face of the firm, creating an unparalleled experience for every guest that walks through the door, with a strong emphasis on hospitality and customer service.</p> <p>Key Responsibilities:</p> <ul> <li> <p>Assists with executing and overseeing the activities required to ensure interiors meet Accenture policies and standards.</p> </li><li> <p>Assists with employee services and requests, directing them to the appropriate resource.</p> </li><li> <p>Works closely with the team, local EQ, technology departments, and building management to ensure quality service leading up to, on event day, and following.</p> </li><li> <p>Establishes relationships with internal (cross-functional) groups to ensure consistent delivery of service and appropriately resolving all escalations related to production shoots.</p> </li><li> <p>Being comfortable assisting with any workplace position and showcasing a willingness to help wherever needed.</p> </li><li> <p>Assists with executing and overseeing the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment.</p> </li><li> <p>Ensures that all guests internal and building check requirements are met.</p> </li><li> <p>Performs daily walkthroughs throughout office space to ensure Accenture standards are met.</p> </li></ul> <p>Job Requirements:</p> <ul> <li>Full availability to work at onsite location 8 hours, Monday-Friday, and occasionally outside of these hours (7 am - 6 pm ET) </li></ul> <p>Qualification</p> <p>What You Need</p> <ul> <li> <p>Minimum of 1 year in a customer service role</p> </li><li> <p>Minimum of 1 year of meeting planning experience in a hospitality or professional setting</p> </li><li> <p>Minimum of 1 year of planning and executing high-end internal and/or external client/customer-facing events</p> </li></ul> <p>Preferred Skills:</p> <ul> <li> <p>Technology savvy with an interest in new generation technology-comfortable doing things a different way, trouble-shooting and recommending new technology</p> </li><li> <p>Intermediate to advanced knowledge of MS office suite</p> </li></ul> <p>Professional Skills:</p> <ul> <li> <p>Willing to step outside role to complete tasks in other areas of the Workplace</p> </li><li> <p>Passionate about customer service</p> </li><li> <p>Continuous learner mindset-desire to grow quickly with a commitment to excellence</p> </li><li> <p>Demonstrated problem solving skills</p> </li><li> <p>Ability to take ownership and make decisions independent of customer involvement (proactive)</p> </li><li> <p>Team player-desire to work as a team player while accepting substantial individual responsibility</p> </li><li> <p>Excellent communication skills (written and oral)</p> </li><li> <p>Excellent organizational, multitasking and time management skills</p> </li><li> <p>Highly responsive, flexible and adaptable</p> </li><li> <p>Proactive thinker/action taker</p> </li><li> <p>High level of professionalism - demonstrated poise calm under fire.</p> </li><li> <p>Ability to work with highly confidential material and maintain confidentiality</p> </li><li> <p>Seeks out challenges and opportunities to grow</p> </li><li> <p>Business partner attitude and approach</p> </li><li> <p>High level of energy and love of work and business-genuine interest in business and willingness and desire to learn our business</p> </li></ul> <p>Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.</p> <p>We accept applications on an on-going basis and there is no fixed deadline to apply.</p> <p>Information on benefits is here.</p> <p>Role Location Annual Salary Range</p> <p>California $48,100 to $103,100</p> <p>Cleveland $44,500 to $82,500</p> <p>Colorado $48,100 to $89,100</p> <p>District of Columbia $51,200 to $94,900</p> <p>Illinois $44,500 to $89,100</p> <p>Maryland $48,100 to $89,100</p> <p>Massachusetts $48,100 to $94,900</p> <p>Minnesota $48,100 to $89,100</p> <p>New York/New Jersey $44,500 to $103,100</p> <p>Washington $51,200 to $94,900</p> <p>Locations</p>