<p>BASIC PURPOSE OF THE JOB</p> <p>To greet patients and ensure all information is gathered for efficient encounters and billing outcomes.</p> <p>REPORTS TO</p> <ul> <li>Practice Manager/Lead </li></ul> <p>JOB REQUIREMENTS</p> <p>Supervisory Responsibilities: No</p> <p>Minimum Education: High School Diploma/GED</p> <p>Degree: General</p> <p>License/Certification Required: None</p> <p>Minimum Work Experience: 1-2 years in Medical Office setting preferred</p> <p>REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES</p> <ul> <li>Ability to multi-task while presenting a positive and comforting presence with patients and families. </li><li>Efficient typing, filing and troubleshooting skills. </li></ul> <p>DUTIES AND RESPONSIBILITIES</p> <ul> <li>Answers incoming telephone calls in a courteous and helpful manner. </li><li>Opens and routes incoming mail in a timely manner. </li><li>Retrieves patient charts prior to visit and provides schedule to providers and staff. </li><li>Registers new patients and updates patient information in scheduling system. </li><li>Verifies and creates subscriber information in computer system. </li><li>Copies, files and retrieves medical records as requested. </li><li>Places calls to remind parents of appointment date and time. </li><li>Schedules follow-up appointments and provides any necessary forms for parents. </li><li>Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment. </li><li>Maintains confidentiality of all hospital and patient information at all times as observed by management and peers. </li><li>Patient/Family Complaints are handled in a confidential, timely and professional manner. </li><li>Fosters mature professional relationships with fellow employees in a courteous, friendly, manner as measured by management observation and peer input. </li><li>Completes all ETCH and practice required training and CBL requirements. </li><li>Willingly accepts any other assignment that may be requested. </li><li>Utilizes hospital resources and time respectfully and accountably. Works as effeciently as possible to ensure best use of time. </li></ul> <p>PHYSICAL REQUIREMENTS</p> <ul> <li>Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. </li><li>Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required. </li></ul> <p>Come work where you can make a difference everyday.</p>