<p>We are looking for someone who can motivate, lead and train others as well as model and coach excellence to achieve positive results. This is a "hands-on" leadership opportunity designed to give you a career in the most highly esteemed restaurant chain in the nation. Leadership is more than a title- it's an opportunity to serve, develop others and help shape a thriving, high-performance Team. This is a fast-paced development track designed for high-potential individuals looking to grow with one-on-one mentorship, comprehensive training and increasing responsibility as you progress through the program with a clear roadmap for your professional growth. This is a leadership</p> <p>track with real development, real support and real advancement.</p> <p>Benefits:</p> <ul> <li>Earn up to $50,000 per year </li><li>Paid vacation and sick time </li><li>Insurance benefits </li><li>Paid meals </li><li>50% off discount </li><li>Uniform stipend </li><li>Tuition reimbursement through Operator initiated program </li><li>Scholarship opportunities through Chick-fil-A's Remarkable Futures Scholarships </li></ul> <p>Restaurant's Top Priorities:</p> <ul> <li>Serve great food. Show real care. Have fun doing it. </li><li>Be the most caring company in Norfolk </li><li>Be the most caring Chick-fil-A in the Tidewater area </li><li>Cultivate an environment where individuals are positively influenced to do their best </li><li>Maintain a work environment that ensures and promotes food safety, cleanliness and customer satisfaction </li><li>Champion retention and culture through intentional leadership </li><li>Foster and grow restaurant Leaders who will serve the restaurant effectively </li><li>Demonstrate our core values, embrace the </li><li>Chick-fil-A culture and have a servant's heart </li></ul> <p>Core Characteristics:</p> <ul> <li>Have the drive to get results </li><li>Genuinely care for people </li><li>Be a friendly, encouraging team player </li><li>Lead by example and set the tone that others will follow </li><li>Have a servant's heart </li><li>Detailed-oriented </li><li>Is a difference-maker </li><li>Energetic- is ready to step into leadership </li><li>Takes initiative </li><li>Quick learner </li><li>Thrives on feedback </li><li>High emotional intelligence </li><li>Promote positive change </li><li>Driven people-first Leaders </li><li>Takes ownership </li><li>Enjoys growth </li></ul> <p>Requirements:</p> <ul> <li>Be over 18 years old </li><li>Have flexible availability- able to work at least 8 hours shifts (up to 45 hours per week minimum) and be able to open or close the restaurant, per scheduling. Must be able to work Fridays and Saturdays. </li><li>Proven and previous leadership experience required </li><li>Must be reliable and on time </li><li>Present yourself professionally to include appearance, a respectful behavior and integrity </li><li>Work efficiently in a fast-paced, high-volume environment with a sense of urgency </li><li>Be able to effectively communicate to your Team, other Leaders, Directors and Operator. </li><li>Demonstrate the ability to train others </li><li>Maintain a positive working relationship and treat all employees of the restaurant with respect </li><li>Work in a Team environment with shared ownership and responsibility </li><li>Demonstrate the ability to work in all positions and lead from a position, if needed </li><li>Respectfully provide feedback and direction </li><li>Calm under pressure and confident in decision-making </li><li>Has a teachable persona </li></ul> <p>Responsibilities (expectations, but not limited to):</p> <ul> <li>Support Senior Leadership in operation execution including daily set-up, catering and facility coordination </li><li>Oversee cash handling </li><li>Answer phone </li><li>Lead Team with best practices and adhere to all restaurant policies themselves </li><li>Communicate Team Member performance to Directors for appropriate handling </li><li>Address and solve guest issues </li><li>Ensure that products and guest experience are consistent with our brand, culture and standard of excellence </li><li>Assist in training of new hires </li><li>Oversee cleanliness through daily walkthroughs in a high expectation environment </li><li>Set and manage goals with Team Members and Leaders </li><li>Build a culture others want to follow </li><li>Reinforce expectations and drive accountability </li><li>Assist in evaluations </li></ul> <p>What You'll Learn (to include, but not limited to):</p> <ul> <li>Chick-fil-A and Restaurant culture standards </li><li>Operational systems for front of house and back of house </li><li>Labor management </li><li>Food safety </li><li>Inventory </li><li>Shift control </li><li>Leadership communication </li><li>Team motivation and conflict resolution </li><li>Business metrics like food/labor cost and guest satisfaction scores </li><li>Training tactics </li><li>How to identify and solve operational bottlenecks </li></ul> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>