<p>We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?</p> <p>The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.</p> <p>In this position...</p> <ul> <li>As a Claims Examiner for American Road Claims Center (ARCC), you will be responsible for handling wholesale and fleet claims for The American Road Insurance Company (TARIC). </li><li>This includes answering phones, updating claims, contacting the insured and potential involved third parties, sending correspondence as needed and following up for payments. Other possible responsibilities are incoming mail and receipt of payments. </li></ul> <p>Claims Examiner</p> <p>What you'll do...</p> <ul> <li>Assess subrogation file facts and establish a rational strategy for successful subrogation recovery. </li><li>Utilize appropriate tools to determine recovery amount and send correspondence to third parties/third-party carriers regarding subrogation rights and follow up for damage recovery. </li><li>Maintain contact with attorneys and courts for status updates and legal resolution. </li><li>Negotiate settlements when full recovery is not offered, including loss of use where applicable, and execute appropriate documents. </li><li>Utilize tools to set follow-up dates based on claim specifics, adhering to procedural requirements. </li><li>Utilize Subrogation Reports to ensure proper handling of pending files and to prevent statute expiration. </li><li>Document all activity within claim system and attach appropriate documents. </li><li>Take incoming calls and respond to customer inquiries. </li><li>When unable to gain full recovery, review the file to ensure all options have been considered, and discontinue efforts within approval limits, closing the file as compromise or abandon within DCCS. </li><li>Prepare subrogation files for closure with supporting rationale and submit for necessary approval when full recovery cannot be made and the amount exceeds approval authority. </li><li>Upon receipt of subrogation checks, identify the claim number, validate the amount, prepare a deposit notification, and provide it to the Data Entry Clerk (cashier). </li></ul> <p>What you'll do...</p> <ul> <li>Assess subrogation file facts and establish a rational strategy for successful subrogation recovery. </li><li>Utilize appropriate tools to determine recovery amount and send correspondence to third parties/third-party carriers regarding subrogation rights and follow up for damage recovery. </li><li>Maintain contact with attorneys and courts for status updates and legal resolution. </li><li>Negotiate settlements when full recovery is not offered, including loss of use where applicable, and execute appropriate documents. </li><li>Utilize tools to set follow-up dates based on claim specifics, adhering to procedural requirements. </li><li>Utilize Subrogation Reports to ensure proper handling of pending files and to prevent statute expiration. </li><li>Document all activity within claim system and attach appropriate documents. </li><li>Take incoming calls and respond to customer inquiries. </li><li>When unable to gain full recovery, review the file to ensure all options have been considered, and discontinue efforts within approval limits, closing the file as compromise or abandon within DCCS. </li><li>Prepare subrogation files for closure with supporting rationale and submit for necessary approval when full recovery cannot be made and the amount exceeds approval authority. </li><li>Upon receipt of subrogation checks, identify the claim number, validate the amount, prepare a deposit notification, and provide it to the Data Entry Clerk (cashier). </li></ul>