<p>Job Summary</p> <p>The Patient Access Coordinator will oversee, monitor, mentor, coach and assist staff working in assigned Patient Access areas. The coordinator will support staff with daily operational issues, including patient registration, insurance requirements, medical necessity, outpatient scheduling and customer service. This position will ensure adequate coverage as needed for staff vacancies, volume fluctuations, and workflow changes, etc.</p> <p>Full Time Position Monday -Friday, 7:30am - 4pm or 8am4:30pm, No Weekends or Holidays are required</p> <p>BENEFITS</p> <ul> <li>Generous time off, tuition assistance, and comprehensive benefits </li><li>Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience </li><li>Employee Assistance Program, Retirement Savings Program, Life Insurance, and more! </li></ul> <p>#POTTS</p> <p>Qualifications</p> <p>Education Requirements</p> <ul> <li>2 years/associate degree - OR - combination of relevant education & experience may be considered in lieu of associate degree </li><li>Completes and maintains all competencies and trainings as required for role. </li></ul> <p>Experience</p> <ul> <li>Relevant Experience </li></ul> <p>Certification and Licensure</p> <ul> <li>PA Driver's License </li></ul> <p>Required Skills</p> <ul> <li>Analytical Skills </li><li>Collaborative Skills </li><li>Computer Skills to include use and navigation </li><li>Customer Service Skills </li><li>Delegation Skills </li><li>Detail Oriented </li><li>Epic Proficiency </li><li>Excellent Communications Skills </li><li>Excellent Interpersonal Skills </li><li>Financial and Business Acumen </li><li>General Clerical Skills </li><li>Leadership Skills </li><li>Listening Skills </li><li>Medical Terminology </li><li>Microsoft Office Applications </li><li>Multi Line Telephone Operational Skills </li><li>Multitasking </li><li>Organizational Skills </li><li>Problem Solving Skills </li><li>Strong Team Player </li></ul> <p>Overview</p> <p>Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.</p>