<p>Must Have Technical/Functional Skills</p> <ul> <li>Release & Deployment Management Tools </li></ul> <p>Experience with tools such as ServiceNow, Jira, Azure DevOps, GitHub/GitLab, and release scheduling platforms to manage release artifacts and traceability.</p> <ul> <li>CI/CD & DevOps Concepts </li></ul> <p>Strong understanding of CI/CD pipelines, automated deployments, environment promotion strategies, and rollback mechanisms.</p> <ul> <li>Environment & Infrastructure Knowledge </li></ul> <p>Working knowledge of cloud (AWS/Azure/GCP) and/or on-prem environments, including application, middleware, database, and infrastructure dependencies.</p> <ul> <li>Change & Configuration Management </li></ul> <p>Familiarity with ITIL change management, configuration items (CIs), release controls, and audit evidence requirements.</p> <ul> <li>Application Architecture Awareness </li></ul> <p>Ability to understand application architectures, integrations, APIs, batch jobs, databases, and dependency impacts during releases.</p> <ul> <li>Monitoring & Incident Awareness </li></ul> <p>Understanding of monitoring tools (e.g., Splunk, Datadog, CloudWatch) and how release changes can impact system stability.</p> <ul> <li>Documentation & Compliance Tools </li></ul> <p>Experience creating and maintaining runbooks, implementation plans, release notes, and audit documentation.</p> <p>Roles & Responsibilities</p> <ul> <li>Lead and coordinate the end-to-end production release process across multiple Agile development teams and supporting platform or environment teams. </li><li>Own release planning, requirements gathering, and execution, collaborating with engineering, infrastructure, SRE, DBA, and other enterprise stakeholders to ensure successful deployments. </li><li>Schedule, manage, and facilitate production releases, serving as the primary point of contact for status updates and executive communications throughout the release lifecycle. </li><li>Design, manage, and maintain the release ticketing and change management process, ensuring all implementation plans, testing evidence, approvals, and required documentation are complete and accurate. </li><li>Partner with deployment and technical team leads to obtain required approvals and present change requests to formal change governance or CAB forums for authorization. · Ensure all work items, release artifacts, and dependencies are properly tracked in project management tools to maintain full traceability and transparency. </li><li>Enforce adherence to audit, risk, and control requirements, ensuring release processes consistently meet internal governance and compliance standards. </li><li>Collaborate with business, readiness, and operations teams to support post-release activities, including hypercare, incident management, and issue resolution. </li><li>Support large, cross-team or cross-program releases, contributing to process improvements, standardization, and continuous optimization of release and change management practices </li></ul> <p>Salary Range: $95,000 - $105,000 a year</p>