<p>Instrument Repair Technician Location Appleton WI Job Type Full Time Schedule Monday Friday Benefits Full time employees Comprehensive Insurance BenefitsCompany provided life insurance optional voluntary life insurance401k Retirement PlanPaid time off including holiday pay for company approved holidaysEmployee DiscountJob Description About Heid Music Heid Music is proud to be a community music resource in Appleton Green Bay Stevens Point Oshkosh and Madison We are a third generation family owned business with a team of passionate & knowledgeable music enthusiasts We strive to be the resource for all things music for musicians at any age and any stage We aim to empower the inner musician and inspire them to reach their fullest potential by connecting them with the right instruments and supportive music community We enjoy expanding the possibilities & opportunities in music education Throughout the decades Heid Music has maintained a commitment to giving back and continuously improving The appreciation goes both ways as weve garnered numerous accolades thanks to our incredible customers outstanding music manufacturing partners invaluable community collaborations and our talented team Were humbled and grateful for the recognition Recently our efforts led to being named one of the top 50 music retailers in the US by Music Trades Magazine achieving recognition as a NAMM National Association of Music Merchants top 100 music dealer earning the Best of Madison Gold award for Best Musical Instrument Store and more About the Role Heid Music is a music retailer that provides solutions that foster happy and developing musicians Our Instrument Repair Technicians take pride in providing detailed repair support to musicians of all levels Responsibilities Responsible for rental instrument return cleanings assembling information and items for the rental programs and performing duties including flushing and cleaning of instrumentsUtilize Point of Sale POS for repair inventory and customer information and accurately completing all repair ticketsFine attention to detail to track instrument parts serial numbers inventory and accessoriesCleaning installing strings and finger tapesAssemble rental programs This involves picking instruments label instruments and completing agreements onlineStock accessory bins for rental returnsMaintain safe clean and efficient working conditionsWork Environment Heid Musics instrument repair shop operates within a warehouse style setting offering a hands on craftsmanship focused atmosphere The space features open workstations industrial lighting and specialized tools for precision repairs Instrument Repair Technicians work both independently and collaboratively in a moderately noisy safety conscious environment The culture is casual detail oriented and centered around quality service and technical excellence Qualifications Qualified candidates will have interest in instrument repair or be recent graduates of an accredited instrument repair program a minimum of a high school degree is required Previous related repair experience is a plus Experience with orchestral instruments is preferred Why Heid Music Working at Heid Music is more than a job; its an ensemble of professionals working together providing BRAVO service for the love of music Join us and shape the future of musical excellence together Heid Music is an Equal Opportunity Employer</p>