<p>Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,500+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields.</p> <p>Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values a diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes ("Light and Hope"), the College cultivates in its students the competence to think, act, and lead with courage towards creating a more just and compassionate world.</p> <p>Position Summary</p> <p>The Associate Director of Conference & Event Services provides leadership and operational oversight to maximize revenue and enhance programming through the effective use of campus facilities. This role involves managing internal and external events, developing client relationships, ensuring regulatory compliance, and fostering collaboration across departments.</p> <p>Essential Duties and Responsibilities</p> <p>Strategic Planning & Business Development</p> <ul> <li>Develop and implement recruitment and retention strategies for conference and event clients. </li><li>Create and maintain a marketing plan to attract and sustain business. </li><li>Maintain a client database and use analytics to drive repeat business and ROI. </li></ul> <p>Contracting & Compliance</p> <ul> <li>Review annual contracts and pricing structures with Director implementation. </li><li>Oversee compliance with insurance and safety regulations. </li><li>Ensure adherence to Massachusetts Board of Health regulations for camps and clinics. </li></ul> <p>Financial Management</p> <ul> <li>Oversee departmental budgeting, revenue projections, and financial reporting. </li><li>Manage billing, invoicing, and accounts receivable processes. </li></ul> <p>Event & Facility Management</p> <ul> <li>Lead the planning and execution of all campus events. </li><li>Coordinate logistics with Facilities, Campus Police, IT, and Food Services. </li><li>Supervise internal and external event scheduling using 25Live and Campus Master Calendar. </li></ul> <p>Staff Leadership</p> <ul> <li>Manage and mentor department staff. </li><li>Oversee scheduling, logistics, and customer service delivery. </li><li>Promote a culture of collaboration, accountability, and excellence. </li></ul> <p>Campus & Community Relations</p> <ul> <li>Act as liaison between external clients and internal departments. </li><li>Maintain strong relationships with the Town of Easton Board of Health and other stakeholders. </li></ul> <p>Education and/or Experience</p> <ul> <li>Bachelor's degree required. </li><li>Minimum of 5 years in event management and building operations. </li></ul> <p>Preferred Qualifications Knowledge, Skills, and Abilities</p> <ul> <li>Strong communication and persuasive writing skills. </li><li>Excellent organizational and multitasking abilities. </li><li>Strategic thinking and independent decision-making. </li><li>Proficiency in Microsoft Office, 25Live, and CCURE. </li><li>Ability to work evenings and weekends as needed. </li><li>Physical ability to lift up to 25 lbs. </li></ul> <p>Physical Demands</p> <p>While performing the duties of this Job, the employee is regularly required to sit and talk, or hear. The employee is frequently required to use their hands to finger, handle, or feel. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.</p> <p>Work Environment</p> <p>While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.</p> <p>Licenses/Certifications Competencies</p> <p>Posting Detail Information</p> <p>Special Instructions to Applicants</p>