<p>The Learning & Development Specialist will work directly with the Manager of Learning & Development to create, develop, implement and maintain a wide variety of staff development courses. This includes online courses as well as instructor-led courses. The Specialist will also be responsible for collaborating with designated leaders enterprise-wide in the development of specific job-related training and education.</p> <p>Required Knowledge & Skills</p> <p>Education: Bachelor's Degree</p> <p>Experience: Four years of related experience. Requires broad knowledge of complex systems and procedures.</p> <p>Licenses and Certifications</p> <p>NONE REQUIRED</p> <p>Supervision</p> <p>NONE</p> <p>Qualifications</p> <p>Bachelor's degree required. Will consider Associates Degree and five or more years of experience in lieu of Bachelors.</p> <p>Minimum of two years' experience in a corporate training environment required. Experience in healthcare environment preferred.</p> <p>Ability to effectively communicate with employees at all levels of the organization, medical staff and public</p> <p>Ability to present information and respond to questions from employee, managers or other customers.</p> <p>Knowledge of instructional design techniques and adult learning theory</p> <p>Excellent verbal and written communication skills</p> <p>Experience as an administrator of a learning management system strongly preferred</p> <p>Advanced knowledge of Microsoft PowerPoint and proficient knowledge of other Microsoft Office applications</p> <p>Excellent planning and organizational skills</p> <p>Ability to function independently, as part of a team and under supervision</p> <p>Strong commitment to providing the highest level of customer service and to continuously improving efforts to meet and exceed customer expectations</p> <p>Statement Of Employment Philosophy</p> <p>Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.</p> <p>Functions</p> <p>Area of Responsibilities</p> <ul> <li>Collaborate with leaders and educators throughout the system to create and maintain training materials: 1. Collaborate with subject matter experts to research Federal and State compliance requirements. 2. Prioritize and manage course projects in a fast-paced environment according to the nature and scope of each request. 3. Create and edit instructional videos using software such as PowerPoint, Camtasia, Storyline, and Rise. 4. Maintain course content to meet compliance requirements, changing business needs, and changing audience needs. </li><li>Manage users in the Learning Management System (LMS): 1. Oversee data transfer between the HRIS (e.g., ADP) and the LMS (e.g., HealthStream). 2. Perform mass updates of data in the LMS using an interface file upload process. 3. Create and manage LMS user records related to new hires, rehires, transfers, promotions, and terminations. 4. Work with HR team to categorize job titles in the LMS. </li><li>Assign and track certification and compliance education: 1. Create learner groups based on organizational structure and job roles. 2. Create assignments based on policies and other organizational needs. 3. Send mail-merge email reminders to assignees, to those who are past due, and to their managers. 4. Track the evaluation of skills competency checklists and contact evaluators when checklists aren't completed in a timely manner. </li><li>Educate learners about using the LMS: 1. Maintain instructional documentation and videos for LMS tasks. 2. Train users, stakeholders, and managers to effectively use the LMS. 3. Track changes released in the LMS and communicate impacts to users. </li><li>Resolve issues and provide helpful data: 1. Troubleshoot issues users have with the LMS. 2. Open cases and manage to resolution. 3. Create and schedule the distribution of reports from the LMS to stakeholders. </li></ul> <p>Compliance Statement</p> <ul> <li>Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline. </li></ul> <p>Required Knowledge & Skills</p> <p>Education: Bachelor's Degree</p> <p>Experience: Four years of related experience. Requires broad knowledge of complex systems and procedures.</p> <p>Licenses and Certifications</p> <p>NONE REQUIRED</p> <p>Supervision</p> <p>NONE</p> <p>Qualifications</p> <p>Bachelor's degree required. Will consider Associates Degree and five or more years of experience in lieu of Bachelors.</p> <p>Minimum of two years' experience in a corporate training environment required. Experience in healthcare environment preferred.</p> <p>Ability to effectively communicate with employees at all levels of the organization, medical staff and public</p> <p>Ability to present information and respond to questions from employee, managers or other customers.</p> <p>Knowledge of instructional design techniques and adult learning theory</p> <p>Excellent verbal and written communication skills</p> <p>Experience as an administrator of a learning management system strongly preferred</p> <p>Advanced knowledge of Microsoft PowerPoint and proficient knowledge of other Microsoft Office applications</p> <p>Excellent planning and organizational skills</p> <p>Ability to function independently, as part of a team and under supervision</p> <p>Strong commitment to providing the highest level of customer service and to continuously improving efforts to meet and exceed customer expectations</p> <p>Definitions</p> <p>The Learning & Development Specialist will work directly with the Manager of Learning & Development to create, develop, implement and maintain a wide variety of staff development courses. This includes online courses as well as instructor-led courses. The Specialist will also be responsible for collaborating with designated leaders enterprise-wide in the development of specific job-related training and education.</p> <p>Position Responsibilities</p> <p>Contact with Others: Regular contacts with other people in or out of department, but of very routine nature, requiring courtesy and tact.</p> <p>Effect of Error: Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects.</p> <p>People Management Responsibilities</p> <p>Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task</p> <p>Work Environment/Physical Effort</p> <p>Mental Demands: Work involves a variety of problems in a general field, some of which are complex. Involves some independent judgment to decide what to do to assemble facts, determine variations from standard procedures, or plan other action to be taken to meet general objectives.</p> <p>Working Conditions: Generally pleasant working conditions/normal office environment.</p> <p>Working Conditions Aspects for Immunizations</p> <p>Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No</p> <p>Directly works with Patients less than 12 months of age: No</p> <p>Physical Effort: Minimum physical effort - Physical demands encountered are those of a typical office job.</p> <p>Physical Aspects</p> <p>Bending: Occasional = 1% - 33% of the time</p> <p>Typing: Constant = 67% - 100% of the time.</p> <p>Manual Dexterity -- picking, pinching with fingers etc.: Frequent = 34% - 66% of the time</p> <p>Feeling (Touch) -- determining temperature, texture, by touching: Not required</p> <p>Hearing: Frequent = 34% - 66% of the time</p> <p>Reaching -- above shoulder: Occasional = 1% - 33% of the time</p> <p>Reaching -- below shoulder: Occasional = 1% - 33% of the time</p> <p>Visual: Constant = 67% - 100% of the time.</p> <p>Color Vision: Not required</p> <p>Speaking: Frequent = 34% - 66% of the time</p> <p>Standing: Occasional = 1% - 33% of the time</p> <p>Balancing: Not required</p> <p>Walking: Frequent = 34% - 66% of the time</p> <p>Crawling: Not required</p> <p>Running - in response to an emergency: Not required</p> <p>Lifting up to 25 lbs.: Occasional = 1% - 33% of the time</p> <p>Lifting 25 to 60 lbs.: Not required</p> <p>Lifting over 60 lbs.: Not required</p> <p>Handling -- seizing, holding, grasping: Occasional = 1% - 33% of the time</p> <p>Carrying: Occasional = 1% - 33% of the time</p> <p>Climbing: Not required</p> <p>Kneeling: Not required</p> <p>Squatting: Not required</p> <p>Tasting: Not required</p> <p>Smelling: Not required</p> <p>Driving -- Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required</p> <p>Driving -- Class C vehicles: Not required</p> <p>Driving -- CDL class vehicles: Not required</p> <p>N95 Respirator usage (PPE): Not required</p> <p>Hazmat suit usage (PPE): Not required</p> <p>Pushing/Pulling -- up to 25 lbs.: Occasional = 1% - 33% of the time</p> <p>Pushing/Pulling -- 25 to 60 lbs.: Not required</p> <p>Pushing/Pulling -- over 60 lbs. : Not required</p>