<p>As a Front Office Host, you will be the face of Hyatt! This highly visible role gives you the opportunity for casual conversation and has a direct impact on creating the ultimate guest experience.</p> <p>As a Front Office Host, your role entails, but is not limited to:</p> <ul> <li>Being responsible for the guest registration process and communication of hotel services and promotions </li><li>Strong guest service orientation in order to ensure high guest expectations </li><li>Processing forms of payment </li><li>Responding to guest inquires in person and via phone </li><li>Additional tasks and projects as assigned by supervisors and managers </li></ul> <p>Why Hyatt Regency St. Louis?</p> <p>Benefits and perks include but are not limited to:</p> <ul> <li>Discounted & Complimentary hotel room nights </li><li>Earned Wage Access & Daily Pay available </li><li>Floating Holiday available upon hire </li><li>Enjoy complimentary meals in our colleague cafe for every shift worked </li><li>Medical, Dental, Vison Insurance - Full-Time colleagues can enroll after just 30 days! </li><li>401K retirement savings plan and company match </li><li>Up to $1,000 in educational assistance per year </li><li>Opportunities to work and visit Hyatt hotels and Resorts around the world </li></ul> <p>Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for YOU!</p> <p>Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.</p> <p>Your MINDSET:</p> <ul> <li>A team player </li><li>Enthusiastic and hands-on mentality </li><li>A true representative of the company to customers, employees and the public </li><li>A love for guest service </li><li>True support for our customers and colleagues </li><li>Desire to satisfy the needs of others </li></ul> <p>Your EXPERIENCE:</p> <ul> <li>1 year minimum of Full-Service front office experience strongly preferred </li><li>Prior customer service experience required </li><li>Open availability - to include weekends and holidays </li><li>Strong verbal and written communication skills </li><li>Ability to stand for the majority of a shift </li></ul> <p>Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing</p> <p>All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status</p>