<p>This position is responsible for delivering exceptional guest service through friendly interactions, product knowledge, and suggestive selling, with a focus on food, beverage, and retail support. It ensures accurate payment transactions, proper stock levels, and may include shift coverage in alternate retail or recreational outlets.</p> <p>ESSENTIAL DUTIES AND TASKS</p> <ul> <li>Greet all guests and provide outstanding, on-brand customer service to enhance the guest experience </li><li>Assist guests with inquiries and selections of food and beverage items such as coffee, pastries, and other offerings </li><li>Process sales transactions for food, retail, and other items at the register </li><li>Arrange and maintain merchandise displays to highlight featured items </li><li>Replenish merchandise, monitor floor stock, and support floor moves and visual displays </li></ul> <p>EDUCATION and/or EXPERIENCE</p> <ul> <li>High school diploma or GED required </li><li>Cash-handling experience preferred, or an equivalent combination of training and experience </li><li>Bilingual skills are a plus </li></ul> <p>QUALIFICATIONS</p> <ul> <li>Strong guest service skills with the ability to answer guest inquiries confidently and courteously </li><li>Ability to work across departments, including both retail and food & beverage </li><li>Knowledge of golf-related products, terminology, and sales points is a plus </li><li>Proficient in processing accurate payment transactions </li><li>Exceptional verbal and written communication skills, including accurate record-keeping </li><li>Must speak, write, and understand English clearly </li><li>High level of guest interaction requires strong patience, tact, and problem-solving skills </li></ul> <p>COMPANY BENEFITS</p> <ul> <li>Matching 401(k) </li><li>Growth and development opportunities </li><li>Comprehensive medical, dental, and vision plans </li><li>Employee Assistance Program </li><li>Paid Time Off </li><li>Travel benefits, discounts, and free vacations through the company travel program </li><li>Tuition reimbursement and continuing education support </li></ul>