<p>Site: The Brigham and Women's Hospital, Inc.</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>The Division of Breast Surgery at Brigham and Women's Hospital (BWH) provides comprehensive, multidisciplinary care for patients with both benign breast conditions and breast cancer. The division operates high-volume outpatient clinics and surgical services across multiple locations in Boston and southeastern Massachusetts, requiring strong operational coordination, consistent workflows, and a patient-centered approach.</p> <p>Essential Functions</p> <p>Responsible for recruiting, hiring, evaluating, training and developing support staff.</p> <p>Provides day to day supervision and direction to support staff.</p> <p>Assigns work and monitors performance.</p> <p>Monitors/coordinates managed care/billing function including referral process, insurance verification, registration,</p> <p>cash collection, encounter forms and billing</p> <p>Participates in the assessment and management of operational functions including patient scheduling, wait</p> <p>times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and</p> <p>volume issues.</p> <p>Oversees purchase orders, petty cash and check requests.</p> <p>Maintains and orders office supplies and equipment.</p> <p>Performs other duties as assigned</p> <p>Complies with all policies and standards</p> <p>Qualifications</p> <p>Education</p> <p>High School Diploma required</p> <p>Associates degree preferred</p> <p>Can this role accept experience in lieu of a degree?</p> <p>No</p> <p>Licenses and Credentials</p> <p>Experience</p> <p>Supervisory experience 0-1 year required</p> <p>Experience working in an academic healthcare environment 2-3 years required</p> <p>Knowledge, Skills and Abilities</p> <ul> <li>Strong understanding of all Office Suite. </li><li>Strong communication and organizational skills. </li><li>Strong and proven leadership skills. </li><li>Ability to work with staff of all levels. </li><li>Excellent time management skills. </li><li>Generally Accepted Accounting Principles. </li><li>Ability to adapt to multiple and rapidly changing priorities and deadlines. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>75 Francis Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>Pay Range</p> <p>$54,059.20 - $78,686.40/Annual</p> <p>Grade</p> <p>6</p> <p>At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.</p> <p>EEO Statement:</p> <p>2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>