<p>We are actively building diverse teams and welcome applications from everyone</p> <p>Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship)</p> <p>Located: North-East</p> <p>Package: Competitive</p> <p>About Ricoh:</p> <p>Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.</p> <p>Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.</p> <p>Find out more about Ricoh Today</p> <p>Are you passionate about engineering and technology? Do you enjoy solving problems, working with your hands, and learning how complex systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry.</p> <p>The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you'll be part of Ricoh's Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You'll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems.</p> <ul> <li>Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and electronic control systems. </li><li>Embrace the core Ricoh value of Customer Centricity in ensuring customers receive outstanding service every time. </li><li>Work collaboratively with engineers, technicians, and key stakeholders to ensure seamless and efficient operational continuity. </li><li>Driving self-improvement and continuous professional development in order to keep up with ever-changing demands in the technology sector and the rapidly expanding portfolio of products and services that Ricoh support. </li><li>GCSE English and Maths at Level 4/Grade C preferred </li><li>A strong interest in engineering and technology, coupled with a desire to work in a technical setting </li><li>Valid UK driving licence- essential </li><li>Ability to communicate well </li><li>Willingness to work in varied environments and conditions </li><li>Demonstrates strong self-motivation and takes initiative </li></ul> <p>We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible</p>