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3 days
Not Specified
Not Specified
$43.36/hr - $99.01/hr (Estimated)
<p>Kforce's client, a large retail client based in San Francisco, is looking for a Senior Product Manager onsite 4 days a week. This role will be working cross domain on GTM.</p> <p>The Senior Product Manager will own and support the ecosystem of in-store technologies within the -four walls,- including:</p> <ul> <li>Point of Sale (POS) </li><li>RTC/CSO systems </li><li>Workforce Management (WFM) </li><li>Clienteling tools </li><li>ShopperTrak and traffic analytics </li></ul> <p>Act as the primary liaison between Store Operations and enterprise Product teams, including:</p> <ul> <li>Product Selection </li><li>Product Information & Personalization (PIP) </li><li>Checkout </li><li>Analytics </li><li>Registry and other customer-facing platforms </li></ul> <p>Partner closely with:</p> <ul> <li>Store Operations and Field Leadership </li><li>Engineering and QA teams </li><li>UX/UI and Analytics teams </li><li>Drive alignment across stakeholders to ensure successful delivery and adoption of features </li></ul> <p>Duties:</p> <ul> <li>Partner with engineering and support teams to ensure system reliability, usability, and continuous improvement </li><li>Lead the planning, coordination, and execution of all technology feature rollouts impacting stores </li><li>Manage rollout strategies, including pilot programs, phased deployments, and chain-wide launches </li><li>Ensure readiness across training, communications, support, and operational processes </li><li>Translate store needs into product requirements and ensure upstream teams understand operational impacts* 5-8+ years of experience in Product Management, preferably in retail or store technology environments </li><li>Strong understanding of in-store systems (POS, clienteling, workforce tools, etc.) </li><li>Proven experience managing complex, cross-functional product initiatives </li><li>Experience with feature rollout planning and execution at scale </li><li>Excellent stakeholder management and communication skills </li><li>Ability to translate technical concepts into operational impact (and vice versa) </li><li>Strong analytical and problem-solving skills </li><li>Highly collaborative and influential </li><li>Operationally minded with strong attention to detail </li><li>Customer- and associate-centric thinker </li><li>Comfortable navigating ambiguity and complexity </li><li>Strong ownership mindset with bias for action </li></ul>
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