<p>":"Auto Data Direct, Inc. (ADD), a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records, is looking for a Verification and Product Activation Specialist to join our team.\n\nAs a Verification and Product Activation Specialist, your responsibilities will include:\n- Vetting of customers who have completed the annual Company Verification process: Ensuring that the company has a valid license for their industry and that it is uploaded into our system.\n- Account name changes or ownership changes: Ensuring ADD account agreements and user forms are properly completed. \n- Reviewing completed account activations for new customers - ensure paperwork is complete, accurate and all documentation has been submitted and uploaded.\n- Reviewing state forms for accuracy before giving access.\n- Transition Title Companies and Private Investigators to the new customer identification system, and ensure these customers maintain compliance each year as part of the annual verification process.\n- Assist lienholder customers with ELT lien concerns, process requirements and individual state account access.\n- Offer in-house training and support to ELT customers.\n- Handle all ELT issues.\n- Interact with technical and field support staff to help resolve system issues or offer\/test improvements.\n- Interact with state and local government offices to assist customers with title lien concerns. \n- Assisting customers with the company website\n- Answering customer calls and emails\n- Any other duties assigned","job_category":"Customer Service","job_state":"FL","job_title":"Verification and Product Activation Specialist","date":"2026-03-25","zip":"32301","position_type":"Full-Time","salary_max":"45,000.00","salary_min":"40,000.00","requirements":"High school diploma or equivalent~^~Excellent computer skills, including Microsoft Office, Outlook, Adobe and navigating the web~^~Excellent communication skills. Must be clear and articulate on the phone~^~Ability to multitask~^~Strong attention to detail~^~Ability to understand state laws and requirements~^~Positive attitude and team approach to work~^~Must be a self-starter","training":"On-the-Job training","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: \n\n- Medical, dental, vision, life insurance, and a health savings account\n- 401(k) with up to 6% matching\n- Professional development and training\n- Promotion from within\n- Paid vacation and sick days\n- Eight paid holidays\n- Referral bonuses\n\nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.","</p>